1 Service Supervisor Job in Cranford, NJ
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Terminix is Hiring a Service Supervisor Near Cranford, NJ
- Directs, monitors and motivates service professionals to provide quality service to all customers.
- Provides continuous, up-to-date in-field training and coaching to service professionals.
- Conducts random quality audits of accounts in compliance with branch goals.
- Takes responsibility of servicing pest routes when necessary.
- Spends approximately 10% of time in the office and 90% in the field
- Perforrms pest control, termite control or homes services production work approximately 40% of time spent in the field
- Inspects pest management work performed by service professionals and coaches to ensure compliance with company standards approximatley 50% of time spent in the field
- High school diploma or general education degree (GED)
- 2-year degree is preferred but not required
- 1-2 years of industry experience required
- 3 years of industry experience preferred
- Ability to read and interpret documents such as safety rules, operating and procedural manuals
- Basic communication skills required, advanced verbal communications skills preferred
- Ability to write routine reports
- Effective coaching, teaching, mentoring skills
- Knowledge of service protocols/application requirements for commercial pest and rodent management
- Operates a commercial, company assigned vehicle in accordance with state laws and company safety standards at all times
- Move up to 15 pounds regularly and 15-20 lbs frequently, by lifting, carrying, pushing, pulling, or otherwise repositioning objects. Exerting up to 50 lbs of force to move objects is required occasionally.
- Use legs and/or hands and arms to ascend or descend ladders, stairs, scaffolding, ramps, poles, etc., in a manner that exceeds what is required for ordinary locomotion.
- Maintain his/her balance when walking, standing, or crouching on narrow, slippery, or erratically moving surfaces; balance exceeds that needed for ordinary locomotion.
- Bend legs and spine downward and forward to crouch or squat, and bend legs at the knee to come to rest on a surface with one or both knees, including crawling on hands and knees or hands and feet.
- Push objects forward, downward, or outward with sustained force using the upper extremities to press with steady force, and drag, draw, haul, or tug objects with sustained motion using the upper extremities to exert force.
- Extend his/her hands and arms in any direction to reach objects, and move objects from a lower to a higher position, or move objects horizontally from one position to another, by lifting or carrying objects either in his/her hands or arms or by strapping equipment to the body; requires substantial use of upper extremities and back muscles.
- Use touch of skin to perceive attributes of objects, such as size, shape, temperature, or texture; particularly fingertips.
- Express or exchange ideas with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or make fine discriminations in the nature of sounds in the environment.
- Operate a motor vehicle and use electrically and manually powered hand tools for securing objects to surfaces.
- Close visual acuity to perform detail oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm’s reach with skill, control, and accuracy, and to determine the accuracy, neatness, and/or thoroughness of work assigned (i.e., general labor), or make general observations of facilities or structures .
- Visual acuity to operate motor vehicles.
- Incumbent will be subject to:
- Both inside (not necessarily temperature controlled) and outside (without protection from weather; extreme heat-above 100 and/or cold-below 32 for more than one hour) environmental conditions.
- Hazardous physical conditions, such as mechanical parts, vehicles, electrical current, heights and scaffolding, chemical exposure, and/or high heat.
- Atmospheric conditions affecting the respiratory system of the skin, such as fumes, odors, dust, mold, mist, gas, poor ventilation.
- Exposure to animals and insects.
- Wearing respiration equipment or personal protective equipment (PPE).
- Working in confined spaces, narrow aisles, or passageways which could cause reactions in those with claustrophobic tendencies.
Job Summary
Full Time
$41k-55k (estimate)
12/02/2022
12/15/2023
servicemaster.com
MEMPHIS, TN
15,000 - 50,000
1929
Private
NIKHIL VARTY
$1B - $3B
Related Companies
About Terminix
American Home Shield is a provider of home appliances warranty and protection services.
The job skills required for Service Supervisor include Coaching, Communication Skills, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Supervisor positions, which can be used as a reference in future career path planning. As a Service Supervisor, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Supervisor. You can explore the career advancement for a Service Supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Service Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Supervisor job description and responsibilities
The customer service supervisor will build a strong team and shape staff behaviors to accomplish desired results.
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Document task completion through daily service reports.
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Conduct regular performance evaluation of environmental service staff.
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Create and maintain environmental service staff schedule.
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Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Supervisor jobs
At a call center for customer service, such as one employed by a large corporation, a service supervisor might be responsible for overseeing the quality of customer service provided by phone operators.
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All supervisors should be prepared to deal with a crisis.
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Deliver fast, effective resolutions.
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A supervisor sees that employees update records when they receive or release parcels and mail.
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Assisting customer service staff with duties where required.
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Step 3: View the best colleges and universities for Service Supervisor.
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