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TELESOLV CONSULTING
Dulles, VA | Full Time
$37k-46k (estimate)
5 Months Ago
General Clerk
$37k-46k (estimate)
Full Time | Business Services 5 Months Ago
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TELESOLV CONSULTING is Hiring a General Clerk Near Dulles, VA

Join the TeleSolv Consulting Team on our mission to provide quality and unparalleled service to our clients. We are a growing organization that provides a variety of professional and administrative services to public and private organizations with global operations. Our company has an immediate opening for an experiencedGeneral Clerkto work on a multi-year contract for our government client.
 
About TeleSolv:
Rated in the top 1000 business in 2019 by Inc.com. Since its founding in 2000, TeleSolv Consulting has been committed to helping organizations solve complex problems. Our solutions integrate sound management principles with the most appropriate technologies to assist senior executives in effectively managing programmatic, schedule, and technical risks.
TeleSolv Consulting offers excellent compensation, training, advancement opportunities, and exceptional benefits including PTO, sick leave, up to 11 paid federal holidays, medical, dental, vision, company paid life, short-term and long-term disability insurance, employee assistance program, matching 401(k) plan, and more.
The General Clerk for the Trusted Traveler Programs Enrollment Centers of the US Customs and Border Protection
Duties / Responsibilities:
  • Greet and check-in applicants.
  • Verify identity of applicant and confirm that applicant has required documents to complete transactions. Contractor staff will determine customer needs, answer general inquiries and concerns, and ensure that the check-in process is performed in a timely manner to prevent a back-up of customers awaiting assistance.
  • Maintain accessible, up to date written information on program requirements, enrollment process, and other relevant material to expeditiously assist the general public and program members via phone or in person.
  • Notify the Government inspection staff of any information which could adversely affect a person’s application for acceptance into the program.
  • Check applicant-supplied information by accessing government databases.
  • Provide performance reports.
  • Compile data to provide daily performance reports reflecting all activities performed by CBP officers and Contractor staff.
  • Schedule interview appointments in the Trusted Traveler Programs Internal.
  • Assist the public with creating accounts and submitting online applications for initial enrollment, renewal, card replacement, vehicle enrollment and termination, updating mailing address and license plate information.
  • Assist the public with membership card activation.
  • Other clerical and administrative duties as assigned.
Minimum Requirements:
  • U.S. Citizen.
  • High School graduate
  • Two (2) years of general administrative experience with customer interface.
  • Two (2) years of experience with Microsoft Office products (Word, PPT, Excel, Access, Outlook, Visio).
  • Familiar with use of online databases.
  • Two years related undergraduates study may substitute for experience.
  • COVID-19 vaccination unless an approved medical or religious exemption is granted.
TeleSolv Consulting is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$37k-46k (estimate)

POST DATE

10/06/2022

EXPIRATION DATE

02/16/2023

WEBSITE

telesolvconsulting.com

HEADQUARTERS

WASHINGTON, DC

SIZE

200 - 500

FOUNDED

2000

TYPE

Private

CEO

DAVID VINCENT

REVENUE

$10M - $50M

INDUSTRY

Business Services

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The following is the career advancement route for General Clerk positions, which can be used as a reference in future career path planning. As a General Clerk, it can be promoted into senior positions as a General Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary General Clerk. You can explore the career advancement for a General Clerk below and select your interested title to get hiring information.