1 Desktop Support Job in Rocky Mount, NC
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TEKSYSTEMS, INC. is Hiring a Desktop Support Near Rocky Mount, NC
TEKsystems is looking for Desktop for one of our top clients in the Rocky Mount area. They offer stability, growth, updated technology and more. See the top skills & job description below.
Top Skills
1. Troubleshooting workstation, Office 365, Intune, peripheral, TCP/IP, and/or printer problems
2.Experience with break/fix on laptops and desktops
3. Supporting mobility: configuration, synchronization support of mobile devices like smartphones (Apple, Androids, & iPads)
4. Experience working in depth with Active Directory, Windows 10 and formalized ticketing system
Plus: Networking experience
Job Duties:
- Individual will be knowledgeable of all current Windows operating systems. (Windows 7/10 skills)
- Basic Windows troubleshooting will be involved.
-Traveling to different locations to support the client
- Execute service delivery by performing: Remote support, primarily responding to trouble tickets over the phone
- Coordinates with Client End User on expectations and availability to conduct Managed Client Services.
- Identifies potential issues that could adversely impact End User experience and follows through on action steps.
- Utilizes advanced tools / technical knowledge to remediate customer problems and conduct scheduled installs.
-Inventory management
PREFERRED SKILLS: - Windows 10 experience - Laptop, desktops, mobile devices, Active Directory, ServiceNow
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Job Summary
Other
Business Services
$58k-76k (estimate)
02/03/2023
02/04/2023
teksystems.com
HANOVER, MD
1,000 - 3,000
1983
Private
JAY ALVATHER
$3B - $5B
Business Services
Related Companies
About TEKsystems
TEKsystems is an IT consulting firm that offers DevOps, cloud enablement, data analytics and cybersecurity services to businesses.
The job skills required for Desktop Support include Troubleshooting, Active Directory, Networking, TCP/IP, Android, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support positions, which can be used as a reference in future career path planning. As a Desktop Support, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support. You can explore the career advancement for a Desktop Support below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support job description and responsibilities
Desktop support usually works on a break-fix model where support services are rendered as and when needed.
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With desktop support, technicians access the affected machine directly, working through a virtual chat or telephone line to coordinate with the end-user.
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They often deal with clients who are having trouble with their systems, which can frustrate customers.
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Responsibility includes installing and maintaining hardware and computer peripherals.
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Installing and upgrading operating systems and computer software.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support jobs
Validate & approve VPN access for all remote users.
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Resolve hardware and network connectivity issues timely and accurately.
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Ensure desktop computers interconnection seamlessly with diverse system keeping in mind for compatibility factors.
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Monitor day to day computer performance.
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Understand the customer’s grasp of technology.
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Step 3: View the best colleges and universities for Desktop Support.
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