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TEC Equipment
Tacoma, WA | Full Time
$36k-52k (estimate)
6 Months Ago
Gee Automotive Companies
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South Tacoma Honda
Tacoma, WA | Full Time
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BMW Northwest
Tacoma, WA | Full Time
$39k-50k (estimate)
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Parts Counter Associate
TEC Equipment Tacoma, WA
$36k-52k (estimate)
Full Time | Retail 6 Months Ago
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TEC Equipment is Hiring a Parts Counter Associate Near Tacoma, WA

Overview

Our Parts Department has an opportunity for a Parts Counter Sales Associate to join our team. In this position, you will sell parts to all available customers, find new opportunities for sales by seeking to understand each customer’s challenges and needs, and create valued customer relationships. Sales are completed over the counter, through the shop (Service Department), or on the phone. Creating valued customer relationships is dependent on embodying TEC Equipment’s value proposition throughout all customer interactions. Your top priority will be to create a seamless experience for our customers between the Warehouse, Parts Department, and Service Department.

TEC provides our employees and their families with a full menu of health, wellness, and retirement benefits:

  • Choice of two comprehensive medical plan options that include prescription drug coverage
  • Full dental plan including preventative and diagnostic care, basic and major services, and orthodontia for children
  • Vision care, discounted hearing exams, and hearing aids
  • 401(k) retirement savings plan with company contribution
  • Life, accident, and disability insurance
  • Employee Assistance Program (EAP)
  • Education assistance
  • Seven paid holidays, vacation accrual, and paid sick leave where applicable

Responsibilities

  • Assist Service Technicians in selecting parts needed for repairs in process and ensure that Technicians submit a Parts Requisition before charging out the parts; file requisition copy with repair order.
  • Maintain a constant flow of parts to the service department in order to keep Technicians on the floor working.
  • Occasionally assist walk-in customers in selecting required parts & suggesting companion parts/add-ons and offer specials to ensure customer is exposed to the full product line.
  • Safely pull purchased parts from stock in a timely and accurate manner.
  • Determine availability of parts that are not in stock, submit an emergency order if needed by customer.
  • Answer phone calls before three rings & provide price quotes and other requested or applicable information as well as looking for opportunities to learn more about the customer.
  • Notify Shop Foreman and customer immediately when ordered parts arrive; keep supervisor updated on any delays so customer is aware of the estimated arrival time
  • Set up orders for daily shipment, delivery, and/or pick-up.
  • Assist Service Technicians in selecting parts needed for repairs in process and ensure that Technicians submit a Parts Requisition before charging out the parts; file requisition copy with repair order.
  • Maintain a constant flow of parts to the service department in order to keep Technicians on the floor working.
  • Verify “will call” and “back order” files weekly and return to vendors or restock items as directed.

Qualifications

  • Prior customer service experience.
  • At least 3 years of experience in truck/automotive parts counter sales.
  • Valid driver's license and able to meet insurance requirements
  • Forklift experience and ability to become forklift certified by TEC Equipment is preferred.
  • Ability to maintain predictable and reliable attendance and work in a safe and alert manner.
  • Ability to prioritize and complete multiple requests and responsibilities effectively and timely.

About Us

All offers of employment are contingent upon successful completion of all applicable screenings.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$36k-52k (estimate)

POST DATE

09/11/2022

EXPIRATION DATE

07/22/2023

WEBSITE

tecequipment.com

HEADQUARTERS

PORTLAND, OR

SIZE

200 - 500

FOUNDED

1976

TYPE

Private

CEO

TROY SIMMONS

REVENUE

$200M - $500M

INDUSTRY

Retail

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The job skills required for Parts Counter Associate include Customer Service, Counter Sales, etc. Having related job skills and expertise will give you an advantage when applying to be a Parts Counter Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Parts Counter Associate. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Parts Counter Associate positions, which can be used as a reference in future career path planning. As a Parts Counter Associate, it can be promoted into senior positions as a Retail Third Keyholder that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Parts Counter Associate. You can explore the career advancement for a Parts Counter Associate below and select your interested title to get hiring information.

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If you are interested in becoming a Parts Counter Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Parts Counter Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Parts Counter Associate job description and responsibilities

Ongoing responsibility for assisting with the counter parts sales and customer service responsibilities.

03/30/2022: Providence, RI

When working the parts counter, follows prescribed cash, credit, and check processing procedures of the dealership.

01/25/2022: Altoona, PA

Provide service technicians with parts as required.

04/18/2022: Richland, WA

Follow up on shortages and expedite by reporting to Parts Manager.

03/16/2022: Frankfort, KY

Sells parts to all customers, over the counter, through the shop or on the phone.

04/10/2022: Anderson, IN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Parts Counter Associate jobs

Earn Associate with 0 to 1 years of experience.

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Automotive Parts Manager - Certificates, Licenses, Registrations Automotive Service Excellence (ASE) Certifications.

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Recognize miss- and disinformation.

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The utensil holder and wire rack are dishwasher-safe, but all other parts should be hand washed.

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Step 3: View the best colleges and universities for Parts Counter Associate.

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