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Operations Support Specialist
Full Time | Retail 8 Months Ago
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TEC Equipment, Inc. is Hiring an Operations Support Specialist Near Portland, OR

Overview

The Operations Support Specialist provides critical services to the branch operations in the areas inlcuding full cycle inventory management process development and training; site-level process assessments and continuous improvement; and, facilitation of annual physical inventory execution. The Operations Support Specialist conducts needs assessments at all levels of the branches and develops programs to meet those needs and advance the performance of the TEC parts’ operations.

The person in this position demonstrates the TEC Values of Teamwork, Entrepreneurship, and Customer-Focus.

Responsibilities

  • Assess training needs and develop programs to meet those needs. Collaborate with Director of Supply Chain, Operations Support Manager, and Parts Managers to establish overall training objectives.
  • Design programs using techniques such as classroom learning, demonstrations, one-on-one coaching or online learning. Schedule training sessions to minimize disruption to normal workflow, while ensuring that employees achieve the levels of skill necessary for their jobs.
  • Maintain expertise in all areas of parts operations in order to effectively deliver training. Utilize interpersonal and observational skills to assess trainees’ understanding and progress, and make any necessary adjustments to the program.
  • Effectively manage and administer training programs. Evaluate the outcomes of training sessions and maintain records of trainees’ progress and achievements.
  • Identify and train employees at the branch level who can serve as mentors to continue and sustain training of other employees. 
  • Provide remote and on-site parts operation support to achieve and maintain inventory integrity through on-site partnership with parts team members. Review processes, identify opportunities for improvement, and execute improvements side by side with local teams.
  • Oversee and train branch personnel in core management, core inventory integrity, and core return programs. Analyze core inventory reports, core credit reports regularly, and provide field support to ensure core inventories are at acceptable levels and credits are properly applied.
  • Plan and execute the annual parts physical inventory at all TEC branches. This includes crafting the inventory schedule, conducting communication and planning sessions with the branches to prepare for inventory, execution of inventories, and reconciliation of inventory results.

Qualifications

  • Bachelor’s degree in business, supply chain, operations and technology, finance or other relevant field or suitable combination of experience and education.
  • Minimum of five years of relevant experience in operations, inventory management, supply chain.
  • Expert knowledge in parts operations processes
  • Professional communication skills, including oral, and formal and informal written
  • Expert skill with analytical tools (MS Excel, CDK, other)
  • Fluent in MS Office applications
  • Strong interpersonal and leadership skills within a collaborative team environment. Strong supervisory skills with the ability to effectively train others.
  • Self-motivated, curious, high learning agility
  • Sound judgment and composure
  • Ability to communicate effectively at all levels of an organization, from front-line retail team members to executives
  • Ability to objectively analyze employee skills and abilities to make effective training decisions
  • Familiarity with heavy/medium duty transportation equipment industry, including tractors and trailers, parts and service preferred.

About Us

All offers of employment are contingent upon successful completion of all applicable screenings.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

POST DATE

07/15/2022

EXPIRATION DATE

12/14/2022

WEBSITE

tecequipment.com

HEADQUARTERS

PORTLAND, OR

SIZE

200 - 500

FOUNDED

1976

TYPE

Private

CEO

TROY SIMMONS

REVENUE

$200M - $500M

INDUSTRY

Retail

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The job skills required for Operations Support Specialist include Operations Support, Planning, Leadership, Communicates Effectively, Transportation, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Support Specialist. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming an Operations Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Operations support specialists perform a range of administrative support tasks.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Operations Support Specialist jobs

Operations support associates come from a variety of backgrounds and education levels.

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The duties of an operations support specialist depend on one's line of work or industry of employment. Typically, their responsibilities revolve around addressing issues and concerns.

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Step 3: View the best colleges and universities for Operations Support Specialist.

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