About Tea:Tea began with the dream to inspire global connection and curiosity for little citizens of the world. We believe that no matter where we live or what language we speak, there is so much we all have in common. We travel the world bringing the beauty of different cultures and modern design to children's clothing. Expectations for All Tea Team Members Employees:Supports the organization’s mission, vision, and values by exhibiting the following behaviors: excellence and competence, collaboration, innovation, respect, personalization, accountability, ownership, and a commitment to our community and a diverse and inclusive work environment. Objective:We are looking for an E-commerce Manager who will be responsible for delivering our E-commerce financial goals helping to ensure that demand, gross margin, and inventory strategies achieve our forecasts. You will be a critical decision maker in Tea’s customer experience and will help drive optimal conversion and engagement on our site. Overview:A successful E-commerce Manager will be the channel leader, creating a comprehensive seasonal plan for all digital strategies to drive the key metrics including traffic, conversion, UPT (units per transaction), and customer metrics. The company will look to the E-commerce Manager to forecast site traffic and customer demand. This person will partner with Buying/ Planning to support our assortment strategies, Brand and Performance Marketing to deliver highly qualified traffic and engaged customers, Creative and Technology to develop a site roadmap for both the site as well as the brand and creative. In addition to internal partners, the E-commerce Manager will work with agencies and vendors such as our catalog and customer analytics partners. Key Responsibilities:· Work cross functionally to develop seasonal business and digital roadmaps to drive site strategy that align with overall business goals; collaborate with team members on campaigns and events, project-managing milestones to ensure success· Lead the site merchandising strategy (i.e. site structure, linking, landing pages, shops/categories), optimizing and iterating to achieve goals around conversion, and average order value · Work with Buying/Marketing/Creative on opportunities to build an engaging brand experience as well as compelling product marketing· Define and manage search and site navigation that supports easy product discovery; identify potential A/B testing opportunities· Report on site performance and make recommendations to optimize results and improve customer experience· Develop Customer Strategy including plans to drive acquisition, frequency and retention· Analyze SEO results and make optimization recommendations · Partner with cross-functional teams on campaigns and events, project-managing milestones to ensure success, assess and report on weekly/monthly/quarterly performance; make informed recommendations for driving conversion, UPT, AOV through product recommendations, customer reviews, customer care feedback Requirements:Proven E-commerce merchandising and site operational experience with track record of driving profitable growth in E-commerce with financial accountability (revenue and budget)Understanding of relevant E-commerce key performance metrics, SEO and digital advertising (Search, Social, Affiliates)Excellent relationship and project management skillsStrong analytical and communication skills, ability to work autonomouslyThrives in entrepreneurial environment where everyone wears multiple hats and can flex to strategic level and also detailed, operational levelProficient with Google Analytics, Google Docs and MS Office Suite