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1 Parts Counter Representative Job in Ashland, OR

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TC Chevy
Ashland, OR | Full Time
$38k-52k (estimate)
2 Months Ago
Parts Counter Representative
TC Chevy Ashland, OR
$38k-52k (estimate)
Full Time 2 Months Ago
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TC Chevy is Hiring a Parts Counter Representative Near Ashland, OR

Description: Sell parts to all customers, over the counter, through the shop or on the phone.

Essential Duties:

· Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner.

· Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.

· Answers phone calls, providing price quotes and other information.

· Provides high level of service to internal and external customers.

· Pulls and fills orders from stock.

· Notifies parts manager of out-of-stock parts or shop materials that need immediate attention. · Locates out-of-stock parts from outside source and submits an emergency order, if necessary.

· Notifies the service advisor and the customer when special ordered parts have been received.

· Follows up on back-ordered parts.

· Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.

· Replenishes assigned inventory daily.

· Assists outside sales representatives with their orders.

· Makes sure all internal requests for parts are billed on service repair order. · Receives payment from retail customers or obtains credit authorization.

· Ensures that all charge sales are signed by the customer.

· Ensures that all customers receive their copy of the invoice.

· Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.

· Keeps orderly records of all repair orders, invoices, insurance estimates and special-order parts.

· Sets up orders for daily shipment, delivery or pick-up.

· Keeps front and rear counter areas clean and uncluttered.

· Participates in all training programs that are made available.

· Keeps current on new products and product updates.

· Participates with the parts manager in maintaining a lost sales tracking program. · Maintains professional appearance.

· Other tasks as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

· High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Drug screening provided. EOE.

This is a full-time position offering the following benefits:

  • Medical, dental, and vision insurance
  • 401(k)
  • Paid Vacation
  • Employer paid life insurance policy
  • GM Dealership Employee Vehicle Pricing

Job Type: Full-time

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location: One location

Job Summary

JOB TYPE

Full Time

SALARY

$38k-52k (estimate)

POST DATE

01/12/2023

EXPIRATION DATE

02/09/2023

WEBSITE

tcchevy.com

HEADQUARTERS

Portland, OR

SIZE

25 - 50

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The following is the career advancement route for Parts Counter Representative positions, which can be used as a reference in future career path planning. As a Parts Counter Representative, it can be promoted into senior positions as a Retail Third Keyholder that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Parts Counter Representative. You can explore the career advancement for a Parts Counter Representative below and select your interested title to get hiring information.