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Customer Service Agent
Wipro Atlanta, GA
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$39k-48k (estimate)
Full Time 4 Days Ago
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Wipro is Hiring a Customer Service Agent Near Atlanta, GA

**Customer Service Agent**

CAROUSEL_PARAGRAPH

* Atlanta, Georgia

* DOP

* 2720733

** Share Job**

** Job Description**

Work schedule during training and OJT(On the job training) is 8:00AM-4:30PM. Should be available to work shifts between 7:00AM-5:000PM after OJT. Must be local to the Atlanta area.

**What we are seeking:** Must have internet, past employment that includes data entry work with high level of accuracy, able to type 35 WPM, professional demeanor, longevity on last 2 jobs, experience using dual monitors & multiple systems simultaneously and ability to picky pc equipment from the office building. Must be able to work 3 months with no extended absences. Adherence to the work schedule during training and OJT is mandatory.

* Ability to speak, read and write English clearly, professionally and fluently. Must have a quiet workspace with minimal interruptions while working from home

* Must have worked at least one year in a position where great attention to detail was necessary.

* Ability to utilize active listening and problem-solving skills.

* Must be able to work 3 -months with no extended absences. Must not miss any days from 8-week training and OJT.

* Must have demonstrated and excellent interpersonal skills.

* Must have ability to problem solve technical issues.

* Meet established Productivity, Schedule Adherence and Quality Standards.

* Intermediate proficiency with Windows PC Applications which includes the ability to learn new and complex computer system applications.

* Needs experience using multiple systems simultaneously and dual monitors.

* Must have ability to work overtime during evenings or weekends as required.

Job Summary

JOB TYPE

Full Time

SALARY

$39k-48k (estimate)

POST DATE

03/25/2024

EXPIRATION DATE

04/09/2024

WEBSITE

wipro.com

HEADQUARTERS

EAST BRUNSWICK, NJ

SIZE

500 - 1,000

FOUNDED

2013

TYPE

Private

CEO

ABIDALI NEEMUCHWALA

REVENUE

$1B - $3B

INDUSTRY

IT Outsourcing & Consulting

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About Wipro

Wipro Ecoenergy provides retrofitting and energy management services for defense, retail and telecommunication industries.

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The following is the career advancement route for Customer Service Agent positions, which can be used as a reference in future career path planning. As a Customer Service Agent, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Agent. You can explore the career advancement for a Customer Service Agent below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Agent job description and responsibilities

A Customer Service Agent role focuses on providing customer support and service, ensuring optimal services and client satisfaction.

02/02/2022: Lancaster, PA

Customer Service Agent are the front-line support within organizations that sell products and services to consumers and businesses.

01/18/2022: Florence, SC

The duties and responsibilities of the customer service agent hover around building and sustaining strong and profitable business relationship with customers and potential customers.

12/23/2021: Madison, WI

Sometimes, customer service agents get calls that are easy to manage, such as a customer who simply wants to change account details, while other calls may be more challenging.

12/18/2021: Alexandria, LA

Some customer service agent jobs are sales based, meaning the agents are responsible for selling products and services or ensuring that customers continue to purchase products.

01/19/2022: Gary, IN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Agent jobs

Although the Bureau of Labor Statistics notes that most employers don’t require a college degree for customer service agents, the majority do prefer that candidates have at least a high school diploma or GED.

01/11/2022: Evansville, IN

With customer service, customer support and customer experience, required.

01/09/2022: Youngstown, OH

When hiring for a customer service agent, communication skills are one of the first things that are looked at by the organization.

01/17/2022: Providence, RI

Agents must be trained and mentored to develop a positive approach towards handling customer queries.

01/25/2022: Newark, NJ

A customer service representative must be a good listener.

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Step 3: View the best colleges and universities for Customer Service Agent.

Butler University
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