As a Server at Zinnia, you will work as a member of the wait staff for lunch service as well as private events. Zinnia is a full-service restaurant located inside of the Chrysler Museum of Art in Downtown Norfolk, offering lunch daily. Server duties will include setting up guest tables for service and side work duties; during service, you will accommodate all guests and will be responsible for greeting guests, taking orders accurately, filling beverage orders, removing dirty dishes from tables and assisting in additional tasks to help facilitate a smooth and efficient experience.
GUEST EXPERIENCE
Consistently provides an unmatched guest experience
Leads by example in all aspects of guest engagement
Addresses guest concerns proactively with humility, ownership, and poise
Values feedback and relays openly and honestly to appropriate parties
Community engaged and builds relationships with customers and local organizations
RESPONSIBLITIES
Ensures all orders are taken and delivered to customer quickly, accurately, politely, and enthusiastically
Serves the team and assists with opening and closing tasks as necessary
Works in tandem with the General Manager and Culinary staff to ensure smooth operation
GUEST RELATIONS
Maintain guest satisfaction at a level that ensures account retention
Maintain positive guest relations at all times, resolving any issues that arise 
Anticipate needs in advance, creating solutions and ensuring guest experience is flawless

Requirements

-Must have reliable transportation

-Must be able to stand, walk, bend, reach, stretch, crouch, twist and turn during all hours of each shift
-Must be able to use hands to handle, squeeze, grasp, lift, move and feel
-Must be able to reach with hands and arms between 6-72 inches; talk and hear from far away and in close proximity
-Must be able to climb, balance, stoop, kneel and crouch while also being able to lift and move up to at least 30 pounds, but occasionally up to 50 or more pounds