2141 Technical Support Specialist Jobs in United States

Talentboost (Point32health)
Canton, MA | Full Time
$71k-89k (estimate)
2 Months Ago
100000 Motorola Solutions
Schaumburg, IL | Full Time
$76k-95k (estimate)
Just Posted
Trinity Wiring Security Solutions
Chantilly, VA | Full Time
$68k-86k (estimate)
Just Posted
Chickasaw Nation Industries
Norman, OK | Full Time
$63k-79k (estimate)
Just Posted
Washington Commanders
Ashburn, VA | Full Time
$77k-95k (estimate)
Just Posted
Mindbody
San Luis Obispo, CA | Full Time
$47k-63k (estimate)
1 Day Ago
Saic Career Site
AURORA, IL | Full Time
$74k-94k (estimate)
1 Day Ago
Miss Dig 811
Gladstone, MI | Full Time
$52k-64k (estimate)
1 Day Ago
Saic Career Site
ATLANTIC CITY, NJ | Full Time
1 Day Ago
University Kentucky
Lexington, KY | Full Time
2 Days Ago
Postscript
Seattle, WA | Full Time
$64k-79k (estimate)
2 Days Ago
Alpha Wireless Communications
Spencer, IA | Full Time
$47k-59k (estimate)
4 Days Ago
Sierra Its
Schaumburg, IL | Contractor | Full Time
$73k-91k (estimate)
4 Days Ago
Alpha Wireless Communications
North Mankato, MN | Full Time
$57k-71k (estimate)
4 Days Ago
Alula
Saint Paul, MN | Full Time
$57k-72k (estimate)
4 Days Ago
Lenovo
Morrisville, NC | Full Time
4 Days Ago
Kaseya
Miami, FL | Full Time
$64k-80k (estimate)
6 Days Ago
Thor Equities
New York, NY | Full Time
$93k-116k (estimate)
6 Days Ago
Safenet Solutions
Eatontown, NJ | Full Time
$74k-92k (estimate)
7 Days Ago
Ntm Engineering
Dillsburg, PA | Full Time
7 Days Ago
Orion
Pleasanton, CA | Contractor | Temporary
$79k-102k (estimate)
1 Week Ago
Kent School
Kent, CT | Full Time
$69k-85k (estimate)
1 Week Ago
Nuvo Solutions
Clayton, NC | Full Time
$55k-69k (estimate)
1 Week Ago
Merit Lilin Usa
Arcadia, CA | Full Time
1 Week Ago
Nihon Kohden
Irvine, CA | Full Time
$55k-70k (estimate)
1 Week Ago
Percepta
Melbourne, FL | Full Time
$60k-76k (estimate)
1 Week Ago

Technical Support Specialist

$71k-89k (estimate)
Full Time 2 Months Ago

Provide technical and break/fix support for all PC desktop hardware and software; peripherals such as printers, and mobile devices; Respond to incoming helpdesk incidents: diagnose and troubleshoot problems; coordinate desktop computer and software installations, and provide end-user training on desktop hardware, software, and telephone systems.

 

Key Responsibilities/Duties – what you will be doing

  • Diagnose and resolve desktop/laptop/mobile devices/peripherals related hardware and software issues logged as incidents into the ITSM
  • Install, configure, maintain, and upgrade PCs, laptops, printers and mobile devices in a highly secured networked environment
  • Perform client software installation and configuration.
  • Assist with Desktop Support, Desktop Asset Services, Infrastructure Services and Corporate Agenda projects and initiatives.
  • Maintain the highest-level possible technical computer systems technology skills/knowledge with constant education through individual. CBT and/or classroom (physical and/or virtual).

#LI-Onsite

#LI-JS1

 

Qualifications – what you need to perform the job

EDUCATION:

  • Bachelors Degree or equivalent business and/or technical experience preferred

EXPERIENCE:

  • Requires a background of 1-3 years PC support experience.
  • Must have thorough knowledge of the MS Windows operating systems, MS Active Directory, MS SCCM and MS Office 365 suite.
  • Knowledge of iOS and mobile device management system(s).
  • Previous experience providing technical support in a highly secured environment preferred

SKILL REQUIREMENTS:

  • Requires strong technical skills and aptitude for learning new software programs, performing hardware and installing applications. Requires strong analytical and problem-solving skills, decision-making ability and the ability to work well under stress and time pressures. Must be able to understand the managed care business to provide effective support and service to customers.
  • Requires strong interpersonal skills. Requires the ability to effectively communicate with customers and provide high quality customer service and support.

 

Commitment to Diversity, Equity & Inclusion

Point32Health is committed to making diversity, equity, and inclusion part of everything we do—from product design to the workforce driving that innovation. Our DEI strategy is deeply connected to our core values and will evolve as the changing nature of work shifts. Programming, events, and an inclusion infrastructure play a role in how we spread cultural awareness, train people leaders on engaging with their teams and provide parameters on how to recruit and retain talented and dynamic talent. We welcome all applicants and qualified individuals, who will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

 

COVID Policy

Please note: As of January 18, 2022, all employees — including remote employees — must be fully vaccinated. This position will require the successful candidate to show proof of full vaccination against COVID-19. Point32Health is an equal opportunity employer, and will consider reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.

 

Who We Are

Point32Health is a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health, we are building on the quality, nonprofit heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, where we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier.

 We enjoy the important work we do every day in service to our members, partners, colleagues and communities.

This job has been posted by TalentBoost on behalf of Point32Health. TalentBoost is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of TalentBoost not to discriminate based on race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law.

Req ID: R5675

WEBSITE

talentboost.nl

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Talentboost
Full Time
$95k-119k (estimate)
1 Day Ago
Talentboost
Full Time
$133k-181k (estimate)
1 Day Ago
Talentboost
Full Time
2 Months Ago

If you are interested in becoming a Technical Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Technical Support Specialist job description and responsibilities

Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.

02/25/2022: Altoona, PA

Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.

01/19/2022: Dothan, AL

Technical support roles are primarily office based, and email/phone are the most popular ways to communicate with customers.

01/19/2022: Fort Collins, CO

A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.

03/02/2022: Portsmouth, NH

Technical support specialists provide computer support for organizations or businesses.

02/15/2022: Albany, GA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Technical Support Specialist jobs

The minimum education requirement for a technical support specialist role can vary from position to position.

01/23/2022: San Antonio, TX

Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.

03/01/2022: Springfield, IL

To become tech support, at minimum, an associate degree or certification with on-the-job training.

01/04/2022: New Orleans, LA

Trains customers on how to use hardware and software.

01/02/2022: Nassau, NY

Be an Oracle Certified Associate.

01/16/2022: Colorado Springs, CO

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Butler University
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