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Talbots
Hyannis, MA | Full Time
$40k-50k (estimate)
0 Months Ago
Client Specialist
Talbots Hyannis, MA
$40k-50k (estimate)
Full Time | Retail 0 Months Ago
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Talbots is Hiring a Client Specialist Near Hyannis, MA

What We Offer:

  • Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
  • Incentive Opportunities
  • Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
  • Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.

What we Value “WE CARE”:

  • We Win as a team and are dedicated to ensuring and applauding each other’s success.
  • We Encourage creativity, innovation and smart risk-taking.
  • We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
  • We Act with integrity, transparency, candor, and respect.
  • We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
  • We Embrace community by bringing positive change to those we live and work in.

Who You Are:

  • Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
  • Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
  • Able to work cooperatively in a diverse work environment
  • Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
  • Possess excellent written and verbal communication skills and a high level of
  • Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
  • Professional, assertive, and friendly with the ability to make decisions
  • Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
  • Have open availability of 20 – 29 hours per week
  • Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
  • Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
  • Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

What You'll Do:

  • Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
  • Support all service enhancers to build strong relationships including active use of Concierge.
  • Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
  • Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
  • Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
  • Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
  • Actively participate in community/store activities and events that promote the Talbots
  • Professionally represent the brand

Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$40k-50k (estimate)

POST DATE

03/23/2023

EXPIRATION DATE

02/08/2024

WEBSITE

talbots.com

HEADQUARTERS

TILTON, NH

SIZE

7,500 - 15,000

FOUNDED

1947

REVENUE

$1B - $3B

INDUSTRY

Retail

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About Talbots

Talbots began from a singular & personal vision, inspired by a joy of discovery and fueled by a commitment to timeless and timely fashion, extraordinary quality and memorable service. In 1947, Rudy and Nancy Talbot, two passionate and entrepreneurial New Englanders, put an ad in The New Yorker. And what started out as 3000 fliers ultimately became a catalog with a cult followingtreasured for its spirited voice and modern classic product. Soon they moved into an historic Hingham, Massachusetts, house where they painted the front door a welcoming red to signal that here was an oasis of inspirati...on and hospitality. Through the decades, Talbots has expanded beyond New England and developed a devoted following of smart shoppers who rely on gracious service, great quality, timeless piecesand Talbots famous "surprise and delight." Today Talbots is a dynamic combination of heritage and innovation, translating the original Talbots DNA for today's culture. Our omni-channel expression includes 500 core and outlet stores, throughout the country and Canada, and a growing e-commerce business. Learn more about Talbots visit talbots.com/aboutus More
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The following is the career advancement route for Client Specialist positions, which can be used as a reference in future career path planning. As a Client Specialist, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Specialist. You can explore the career advancement for a Client Specialist below and select your interested title to get hiring information.

If you are interested in becoming a Client Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Specialist jobs

A good client specialist always consistently deliver a high level of service to achieve and maintain high client and broker satisfaction levels and support client and member retention.

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The number one skill you need to excel in customer service is problem-solving.

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Client Specialist need to show that they are perfectly capable of talking about your product.

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Step 3: View the best colleges and universities for Client Specialist.

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