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In this role, you will provide customer service and technical support for patients using Tactile Medical products, primarily through inbound and outbound phone calls. You will triage internal and external customer inquiries on their products and place orders for warranty requests. Working directly with patients and internal teams, you will provide resolution and documentation of interactions with patients. Being a part of a team, you will collaborate with peers and cross functional teams to maintain and improve process, and procedures to effectively provide the highest level of support to patients, to help them use our products effectively.
Education/Experience
Required:
Preferred:
Knowledge/Skills
Full Time
Ancillary Healthcare
$38k-49k (estimate)
08/20/2022
09/22/2023
tactilemedical.com
SAINT PAUL, MN
500 - 1,000
1995
Public
$50M - $200M
Ancillary Healthcare
Tactile Medical develops, manufactures, and markets home-based therapy devices for the treatment of chronic diseases.
The job skills required for Product Support Representative include Customer Service, Organizational Skills, Problem Solving, Communication Skills, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Product Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Product Support Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Product Support Representative positions, which can be used as a reference in future career path planning. As a Product Support Representative, it can be promoted into senior positions as a Sales Support Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Product Support Representative. You can explore the career advancement for a Product Support Representative below and select your interested title to get hiring information.