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Business Process Engineer

Jacksonville, FL | Full Time
4 Days Ago

Job Description

Syms Strategic Group (SSG) is seeking a talented Business Process Engineer

Please join SSG’s team in support of the Department of Veterans Affairs (VA)

Department: Veterans Affairs (VA)

Type: Full Time

Min. Experience: Experienced

Security Clearance Level: Public Trust (MBI) 

Military Veterans are highly encouraged to apply!

Essential Duties and Responsibilities

***Department of Veterans Affairs experience highly desired***

  • Facilitate business process discussions with customers
  • Map workflows and identify process bottlenecks and potential improvement
  • Collect and analyze process data
  • Document plans, processes, Standard Operating Procedures (SOPs), and knowledge articles as necessary to implement the designed/re-designed future state process
  • Set up and conduct process audits and provide audit results
  • Provide expertise on continual process improvement strategies, organizational redesign, change initiatives, and performance measures related to business process engagements
  • Define and develop business processes, policies, roles and responsibilities, and metrics
  • Conduct analysis of business processes, current state analysis, gap analysis, benchmarking, best practice identification, organizational assessment, and other related tasks
  • Plan and implement process improvements, including future state design and transition planning
  • Interface with all areas of the program, including customer, technological, and consumer services
  • Provide oversight for the development and maintenance of quality programs, systems, processes, and procedures that ensure compliance with policies and that the performance and quality of services conform to established standards and agency guidelines
  • Identify concept solutions and work with cross-functional resources to analyze program information, quality check artifacts, and deliver agreed to client requirements on time

Required Skills and Experience

  • 10 years of experience with business process analysis
  • At least five (5) years of experience supporting IT Operations
  • Full awareness of IT project lifecycle and familiarity with Agile methods

Preferred/Desired Experience

  • Possession of business process, facilitation, lean six sigma, quality standards (i.e. ISO 9001/CMMI) and/or ITIL related certification and/or training
  • ITIL Foundations certification
  • Higher ITIL certifications
  • Prior experience working for the VA
  • Current Public Trust clearance

Formal Education

Bachelor’s Degree in Computer Science, Engineering, or IT related area

Citizenship Requirement

U.S. Citizenship required for this specific opportunity

Security Clearance Requirements

Possess or be eligible for a Public Trust Clearance

CRITICAL NOTES:

  1. SSG will not make assumptions regarding your qualifications. Your answers to the mandatory screening questions must be supported by the information on your resume.  Applications with inconsistencies will not be considered.
  2. Recruiters or Third parties will not be considered
  3. Applicants from CA, CO, NJ, NY, which will not be considered. All other U.S. based locations may be considered based upon individual qualifications.

U.S Citizenship is required for this specific opportunity. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information and be able to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including, but not limited to criminal history, employment and education verification, drug testing, and creditworthiness.

Syms Strategic Group, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information.

Skills for Business Process Engineer

The job skills required for Business Process Engineer include Analysis, Process Improvement, Planning, Futures, Initiative,and SOP etc. Having related job skills and expertise will give you an advantage when applying to be a Business Process Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Business Process Engineer. Select any job title you are interested in and start to search job requirements.

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Career Path for Business Process Engineer

The following is the career advancement route for Business Process Engineer positions, which can be used as a reference in future career path planning. As a Business Process Engineer, it can be promoted into senior positions as a Chemical Process Engineer III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Business Process Engineer. You can explore the career advancement for a Business Process Engineer below and select your interested title to get hiring information.