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Swyfft Holdings, LLC, consists of Swyfft, LLC and Core Programs, LLC. Both are fast-growing, tech-enabled MGA’s that are disrupting the traditional insurance industry by re-imagining how you price and bind home insurance and commercial package products. From lightning-fast quotes to hassle-free claims servicing, Swyfft Holdings, LLC leverages big data to provide the very best customer service experience in the industry. We're growing, we’re expanding and we're looking for “tech-savvy” folks like you to join our team!
*This position is a U.S. remote based opportunity. Some travel for team meetings and trainings may be required
About the Position:
Our Customer Support Team is on the hunt for a friendly, customer service focused team member. If you are ready to become a part of something that's just as exciting as our lightning fast quotes, you should apply! Our team is the best of the best when it comes to assisting our agents and policyholders with questions and inquiries about their policies. The expertise and service that you provide is an extremely important part of the role.
Key Responsibilities: (What you'll be asked to do)
The Successful Candidate: (What we're looking for)
Computer Skills:
Other:
We Have a Great Benefits Package!
It is the policy of Swyfft to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.
Please Note: Swyfft Holdings, LLC is not accepting 3rd party agency resumes for this position, please do not forward resumes to our careers email address or Swyfft Holdings, LLC employees. Swyfft Holdings, LLC will not be responsible for any fees related to unsolicited resumes.
Full Time
Insurance
$35k-44k (estimate)
09/23/2022
01/12/2023
swyfft.com
MORRISTOWN, NJ
25 - 50
2014
RICHARD D TREZZA
$10M - $50M
Insurance
Swyfft (https://www.swyfft.com) aims to disrupt the insurance industry by using unique data and analytics to improve the user experience without sacrificing underwriting integrity.
The job skills required for Customer Support Representative include Customer Service, Problem Solving, Billing, Customer Support, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Representative. Select any job title you are interested in and start to search job requirements.
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Collecting and analyzing customer feedback can also be a part of their customer support representative task.
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Customer support representative are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Representative jobs
According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.
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Be as polite as possible when talking to clients over the phone.
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Consider using database to record activities and research product information.
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Learn to refer to other service or technical departments for follow up as needed.
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Understand the customer’s expectations.
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