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Client Service Representative (Warehouse)
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$36k-44k (estimate)
Full Time 6 Days Ago
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Swafford Transport & Warehouse is Hiring a Client Service Representative (Warehouse) Near Greer, SC

Job Description

Job Description
Salary:

Job description

We are seeking a highly motivated individual to join our staff as a Client Services Representative. We are a Third Party Logistics Provider (3PL) in Greer/Greenville, South Carolina. We have over 30 years’ experience and we currently operate 454,000 square feet of warehouse space and a fleet of bonded trucks. This position is responsible for customer service and order processing for all receipts and shipments.

Responsibilities include

  • Act as the main point of contact in all matters relating to client concerns and needs
  • Build and strengthen client relationships to achieve long-term partnerships
  • Maintain accurate client records, keeping track of any contract updates and renewals
  • Assist with challenging client requests or issue escalations as needed
  • Written and verbal communication with customers
  • Written and verbal communication with managers and leadership on a frequent basis
  • Perform other duties as assigned or directed by management

Requirements

  • Proven experience in customer service
  • Strong computer skills
  • Must be able to lift up to 50 lbs.
  • Previous shipping/receiving and inventory control experience preferred
  • Excellent math skills
  • Excellent verbal and written communication skills

Knowledge of the following is a plus:

  • Warehouse Management Systems
  • Customer Service
  • Warehousing
  • EDI
  • Web Services
  • Web Portals

Benefit package includes 401k with company match, group health insurance, paid personal time off and observance of major holidays. The Company offers competitive compensation depending upon level of experience.

The Company is an equal opportunity employer committed to creating a diverse workforce. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, service member status, amnesty or status as a covered veteran, or any other protected classification under applicable federal, state, and local laws.

We maintain a Drug-Free Workplace.

Job Summary

JOB TYPE

Full Time

SALARY

$36k-44k (estimate)

POST DATE

04/13/2024

EXPIRATION DATE

05/01/2024

WEBSITE

swaffordtransport.com

HEADQUARTERS

GREER, SC

SIZE

25 - 50

FOUNDED

1982

CEO

VAN SWAFFORD

REVENUE

<$5M

INDUSTRY

Transportation

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About Swafford Transport & Warehouse

Swafford Transport and Warehouse is an ISO certified logistics provider in Greer, South Carolina operating 4 warehouses, a Foreign Trade Zone, and a fleet of bonded trucks.

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The following is the career advancement route for Client Service Representative (Warehouse) positions, which can be used as a reference in future career path planning. As a Client Service Representative (Warehouse), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Representative (Warehouse). You can explore the career advancement for a Client Service Representative (Warehouse) below and select your interested title to get hiring information.

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If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Service Representative job description and responsibilities

Client services representatives manage client relationships and provide customer support.

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Promoting and maintain positive customer relations utilizing service excellence techniques.

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Client service representatives are responsible for taking care of users who have a hard time with some business element.

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Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

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Have an understanding and reception to clients' needs and give proactive customer support.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Service Representative jobs

Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.

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A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.

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Should have a proven customer support experience or experience as a client service representative.

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Learn to resolve problems and prevent client dissatisfaction.

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One year related experience required with customer service preferred.

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Step 3: View the best colleges and universities for Client Service Representative.

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