Resilience Officer (Security) - Phoenix, AZ

Surefox North America Inc is a veteran owned company that prides itself on creating a diverse and unique culture of trained and talented individuals. We are currently seeking experienced Resilience Officers with high integrity and professionalism who can join our team here in Phoenix, AZ . You will be working on uniquely assigned projects under the guidance of the Shift Supervisors and Area Managers for our top clients. In your day to day role as a Resilience Officer, you will be acting as a liaison between Surefox and its clients while providing professional security guarding services with the goal of protecting client personnel and property. You will perform all duties in accordance with client policies and procedures, and all state & federal regulations.

 Other responsibilities include responding to emergency events, medical & non-medical issues, staffing deficiencies, and handling client requests in a timely manner. Under certain circumstances, a Resilience Officer will be expected to initiate preliminary investigations by writing incident reports on all internal client and company issues. We are looking for someone who has exceptional observational skills and pays close attention to detail as well as being highly dependable. A Resilience Officer will also be expected to provide top-tier customer service when interacting with personnel on our client campuses, and will therefore be expected to have great communication skills. As we encourage veterans and candidates that are currently in the military reserve to apply, we welcome all who share the same passions for protection as we do. We are not offering visa sponsorship for this position at this time.

What you will do:

● Provide access control operations, including verifying proper ID and credentials. This is a standing post.

● Watch for unusual activity and respond immediately and safely to emergency situations on-site.

● Liaise with first responder personnel if and when there is an emergency.

● Permit authorized persons to enter property and monitor entrances and exits.

● Observe departing personnel to protect against theft of company property.

● Prepare reports on accidents, incidents and suspicious activities.

● Provide assistance to employees and create a safe and friendly environment for visitors and clients in a professional manner.

● Work independently and adapt to various work-paces while always maintaining a high-level of attentiveness and energy.

What is required:

● Must be eligible for employment within the United States.

● Must have or be in the process of obtaining a current BSIS guard card.

● Must be a minimum of 18 years old per state licensing guidelines.

● Must be able to pass an extensive background check and drug screening.

● Must live within driving distance or be willing to relocate.

● Must have or be in the process of attaining a CPR/ First aid certification from a recognized certification authority.

● Must have a high school degree or equivalent.

● Ability to effectively communicate with people at all levels and from various backgrounds.

● Good judgment with the ability to make timely and sound decisions.

● Ability to understand and follow written and verbal instructions.

● Ability to work independently and as a team member.

What is desired:

● Military background is a plus

● Experience as a security officer or in a security-related position

● Security or law enforcement related experience preferred

● Report writing experience preferred