Superior Plus Propane seeks a highly motivated, customer-focused, Customer Service Representative. The Customer Service Representative is responsible for answering incoming calls, contacting existing and future customers, educating and providing customers with information on our products and services, and professionally and efficiently working with customers to resolve issues positively. Ideal candidates should be detail-orientated, energetic, focused, and have good people skills.This role is for a Compressed Work Week. A Compressed Work Week will have the following work schedule: 4 x 8-hour days in the warmest 6 months of the year (April – September) and 4 x 10-hour days in the coldest 6 months of the year (October – March).A Compressed Work Week works well for...A more flexible schedule that still provides the security and benefits of a full-time job (Health Benefits, 401k plan, EAP, etc.)A job that fits into your life instead of trying to squeeze life into your work scheduleAdding a business day back to your week to manage personal appointmentsSaving on gas, one less commute day Primary Responsibilities:Professionally handle incoming requests and calls from customers while ensuring that issues are resolved accurately and promptly.Assist and support walk-in customers at the location.Contact customers to answer inquiries, resolve concerns and create new business.Process orders and complete forms/applications as required to fulfill customer requestsAssist the sales team with incoming requests and outbound notifications for new services and productsSupport additional CSC needs and requirements as assigned The ideal candidate will possess the following:High school diploma or GED2 years of Customer Service experience in a high-volume call center2 years of Microsoft office experienceSuperior Plus Propane has the vision to be the Premier Propane distribution company in the United States. To that end, we pride ourselves on delivering excellent customer service to all our customers, both internal and external. We have a collaborative work style and make decisions based on analytics and best practices. Superior encourages work/life balance, as seen in our above industry standard PTO program and the flexible work schedules we offer.We offer:Competitive PayExcellent benefits, including partially funded HSAFlexible work schedules – work less through the year and maintain full benefits19 days of PTO for new hires with the ability to purchase moreEmployee Fuel programRetirement PlanningMuch more…