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3 Customer Service Representative Jobs in Northbridge, MA

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Superior Plus Propane Talent Acquisition
Northbridge, MA | Full Time
$43k-53k (estimate)
1 Month Ago
Polyfoam LLC
Northbridge, MA | Full Time
$48k-62k (estimate)
3 Days Ago
altor solutions
Northbridge, MA | Full Time
$56k-73k (estimate)
2 Weeks Ago
Customer Service Representative
$43k-53k (estimate)
Full Time 1 Month Ago
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Superior Plus Propane Talent Acquisition is Hiring a Customer Service Representative Near Northbridge, MA

Superior Plus Propane seeks a highly motivated, customer-focused, Customer Service Representative. The Customer Service Representative is responsible for answering incoming calls, contacting existing and future customers, educating and providing customers with information on our products and services, and professionally and efficiently working with customers to resolve issues positively. Ideal candidates should be detail-orientated, energetic, focused, and have good people skills.This role is for a Compressed Work Week. A Compressed Work Week will have the following work schedule: 4 x 8-hour days in the warmest 6 months of the year (April – September) and 4 x 10-hour days in the coldest 6 months of the year (October – March).A Compressed Work Week works well for...A more flexible schedule that still provides the security and benefits of a full-time job (Health Benefits, 401k plan, EAP, etc.)A job that fits into your life instead of trying to squeeze life into your work scheduleAdding a business day back to your week to manage personal appointmentsSaving on gas, one less commute day Primary Responsibilities:Professionally handle incoming requests and calls from customers while ensuring that issues are resolved accurately and promptly.Assist and support walk-in customers at the location.Contact customers to answer inquiries, resolve concerns and create new business.Process orders and complete forms/applications as required to fulfill customer requestsAssist the sales team with incoming requests and outbound notifications for new services and productsSupport additional CSC needs and requirements as assigned The ideal candidate will possess the following:High school diploma or GED2 years of Customer Service experience in a high-volume call center2 years of Microsoft office experienceSuperior Plus Propane has the vision to be the Premier Propane distribution company in the United States. To that end, we pride ourselves on delivering excellent customer service to all our customers, both internal and external. We have a collaborative work style and make decisions based on analytics and best practices. Superior encourages work/life balance, as seen in our above industry standard PTO program and the flexible work schedules we offer.We offer:Competitive PayExcellent benefits, including partially funded HSAFlexible work schedules – work less through the year and maintain full benefits19 days of PTO for new hires with the ability to purchase moreEmployee Fuel programRetirement PlanningMuch more…

Job Summary

JOB TYPE

Full Time

SALARY

$43k-53k (estimate)

POST DATE

02/05/2023

EXPIRATION DATE

03/25/2023

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The job skills required for Customer Service Representative include Customer Service, Call Center, Products and Services, Billing, Scheduling, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.

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