You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world. Job Description: Under direct supervision, the Imaging Technician is responsible for the timely and accurate posting; scanning; and indexing of new and pending claims, as well as the assignment of an analyst to new claims in the Administrative System. • Timely and accurately posts new claims in the Administrative System within established turnaround time • Uses identified process to assign an analyst to each new claim • Works collaboratively with Policy and Renewal Specialists to facilitate the accurate posting of claims • Assists in maintaining the manuals and job aids, as new procedures are developed and best practices are identified • Maintains an understanding of the different client relationships and the related posting requirements • Ensures complete and accurate scanning and indexing of new claim and pending claim documentation using the established indexing structure • Responsible for any valid indexing corrections on new and pending claim documentation • Complete tasks in a self sufficient manner, maintaining satisfactory production and accuracy guidelines • Maintains ERISA and HIPAA compliance • Assist with management and response to e-mails coming through the Claims Center e-mail account • Assist with management and response to e-mails coming through the SLF Worksite Claims e-mail account ADDITIONAL RESPONSIBILITIES: • Assist with Life Waiver of Premium scan requests, audit requests from Claims department • Assist with Call Center back up as needed • Other duties and responsibilities as assigned Education & Previous Experience Requirements • 1 year work experience required. If you are a California resident, the salary range for this position is: Southern region: $51,500-77,200 annually Central region: $54,300-81,400 annually Northern region: $58,000-87,000 annually If you are a Colorado resident, the salary range for this position is $37,500-50,600 annually. If you are a New York resident, the salary range for this position is $ 44,300-59,800 annually. If you are Washington resident, the salary range for this position is $ 41,400-55,900 annually. Our Affirmative Action Program affirms our commitment to make reasonable accommodation to the known physical or mental limitation of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email recruitingUS@sunlife.com to request an accommodation. At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs. For applicants residing in California, please read our employee California Privacy Policy and Notice. Job Category: Office Administration Posting End Date: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Shine together At Sun Life, you can be your most brilliant self. Our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive. Whatever your aspirations, collaborative leaders and colleagues are ready to help you learn, grow, and succeed. Make life brighter We’re a global company with a passion for people. Our purpose is to help Clients achieve lifetime financial security and live healthier lives. As a team of 30,000 across 26 countries, our impact is far-reaching, and locally relevant There’s power in numbers. As part of Sun Life’s growing team, you have an impact on people in your community and around the world. Shape the future With an optimistic eye on a brighter future, we drive to innovate. Be part of leading change, push boundaries and try new ways of working. Use data to drive bold actions. Be agile and pivot as we test and learn. At Sun Life, we’re driving transformation, sustainability and innovation for our Clients, employees, partners, and communities. Join us. Together, we can make the future brighter. Join a top employer for a brighter future. Visit Sun Life Careers