492 Key Account Manager Jobs in Austin, TX
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Sumo Logic is Hiring a Key Account Manager Near Austin, TX
As a Key Account Manager, you will act as a trusted advisor to our clients, building a deep understanding of their needs, while developing long-term partnerships. You will identify opportunities for our clients to get the most out of Sumo Logic’s suite of products, skillfully collaborating with internal and external partners and stakeholders to drive usage, upsells, cross-sells, renewal opportunities, and customer success. We are looking for well-rounded strategic operators to help us build out our Expansion team.
Responsibilities
- Own the post-sale engagement, growth, and success of a portfolio of Sumo Logic
- Ability to drive cross-sell opportunities for additional Sumo Logic products and features across long-term, consultative engagements
- Develop and implement strategies for driving product adoption and client retention with a book of business
- Experience managing projects with input from cross-functional teams and leaders at Sumo Logic
- Become a Subject Matter Expert (SME) in Sumo Logic’s product roadmap, basic integration types, and go-to-market strategies
- Advocate for your clients internally by sharing client feedback, usage patterns, and insights with the Product and New Business sales teams to continuously improve the user experience
Qualification and Skills
- 3 years of experience in a client-facing role.
- Ability to understand complex ecosystems and build great relationships with technical and non-technical customers
- Proven record of success in developing relationships, optimizing accounts, and working with technical products
- Previous experience (or willingness to learn) about SaaS, Infrastructure, and observability and security use-cases
- Proactively build relationships with customers to achieve loyalty
- Skills for balancing customer experience and satisfaction with opportunity prioritization and upsells
- Strong problem solving and analytical skills
- Monitor and identify usage trends to uncover renewal risks and support greater adoption rates
- Experienced in independently negotiating contract terms and overcoming pricing objections for up-sell/cross sell activities
Why You Should Apply:
- Continuous career development and pathing opportunities
- Sales training in MEDDIC and Command of the Message
- Product training to develop an in-depth understanding of our product and space
- Best in breed onboarding
- Internal mentor and buddy program cross-departmentally
- New hire stock equity (RSUs) and employee stock purchase plan
- Generous and competitive benefits
- Friendly and inclusive workplace culture
About Us:
Sumo Logic is the pioneer in continuous intelligence, a new category of software, which enables organizations of all sizes to address the data challenges and opportunities presented by digital transformation, modern applications, and cloud computing. The Sumo Logic Continuous Intelligence Platform™ automates the collection, ingestion, and analysis of application, infrastructure, security, and IoT data to derive actionable insights within seconds. More than 2,100 customers rely on Sumo Logic to build, run, and secure their modern applications and cloud infrastructures. Only Sumo Logic delivers its platform as a true, multi-tenant SaaS architecture, across multiple use-cases, enabling businesses to thrive in the Intelligence Economy.
Job Summary
Full Time
IT Outsourcing & Consulting
$119k-160k (estimate)
10/14/2022
01/17/2023
sumologic.com
REDWOOD CITY, CA
500 - 1,000
2010
Public
RAMIN SAYAR
$200M - $500M
IT Outsourcing & Consulting
Related Companies
About Sumo Logic
Sumo Logic is a cloud-based platform that offers log management and real-time data analytics services for businesses.
The job skills required for Key Account Manager include Problem Solving, Insight, Analysis, Pricing, Negotiating, etc. Having related job skills and expertise will give you an advantage when applying to be a Key Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Key Account Manager. Select any job title you are interested in and start to search job requirements.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Key Account Manager job description and responsibilities
A Key Account Manager needs to develop trust relationships with a portfolio of major clients, make sure that they do not turn to competition.
01/29/2022: Lexington, KY
A key account manager typically starts out as an account manager and receives a promotion after garnering experience and demonstrating success with clients.
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Account managers focus on short-term gains, whereas key account managers need to create strategies that promote long-term revenue and retain customers.
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Key Account Management training supports account managers to develop the application skills needed to systematically review and grow their most valuable accounts.
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Key Account Managers manage key accounts and strive to maximize sales opportunities and meet budget.
12/22/2021: Des Moines, IA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Key Account Manager jobs
A confident, persuasive Key Account Manager who has a strong professional demeanor, and a proven ability to create, maintain and enhance client relationships.
01/02/2022: Fort Wayne, IN
Key Account Manager must be able to read people and connect meaningfully with a variety of personalities.
12/21/2021: Albany, GA
Maintains key points of knowledge regarding accounts.
01/14/2022: Lowell, MA
The Senior Key Account Manager must be approachable and likeable with an ability to form strong and long-term relationships with consumers, hence, guaranteeing their retention.
03/04/2022: Monroe, LA
Understand the principles of multi-channel engagement and know which channel to employ to achieve the account objective.
02/08/2022: New Bedford, MA
Step 3: View the best colleges and universities for Key Account Manager.
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