We are actively searching for a Commercial Store Manager for our Revere, Ma Commercial location.

This Manager provides service support to the sales effort while adhering to safety rules and good business practices. This position works closely with management to increase profitability through improved efficiencies and productivity levels. 

Sullivan Tire is a family owned and operated business with over 100 locations throughout New England including 15 Commercial Truck Centers and 2 Bandag retread manufacturing facilities. Due to our size, we can offer more opportunities to advance your career!

We offer a family-friendly work atmosphere and employee benefits that our competitors can't match. At Sullivan Tire and Auto Service you won't have a job, you'll have a career!

Major Responsibilities:

• Responsible for meeting or exceeding established objectives in the areas of service, units, profitability, and employee and customer satisfaction for assigned service location. Utilizes all informational tools and software to control expenses and maintain optimal productivity and workflow levels.
• Lead, coach and direct staff to ensure optimal performance. Sets expectations and communicates regularly with staff on goals, customer satisfaction, safety, training while ensuring that policies and procedures are followed.
• Recruit, train, motivate, develop, and retain qualified employees and have individuals working at high performing levels delivering quality service and customer satisfaction.
• Deliver quality work on time, every time to the customers to ensure long-term growth in sales/service and profits.
• Work with other departments (sales, marketing, distribution, corporate, etc.) to grow business and increase sales for your assigned store location.
• Maintain a safe and clean store environment. Follow all operating procedures to protect our assets (i.e. OSHA rules, hazardous waste, security system, and filing timely paperwork).
• Assumes other responsibilities as needed.

Education/Experience:

• Minimum of a high school diploma with 3- 5 years of commercial tire/service experience preferred.
• 2 years of prior supervisory experience preferred.

Skills/Knowledge:

• Results-oriented with strong customer service skills
• Demonstrated staff leadership, management, and mentoring skills-ability to coach, influence and motivate
• Strong written and verbal communication skills
• Ability to build internal and external key relationships
• Solid problem-solving and conflict resolution skills
• Proven ability to work independently as well as part of a team.

Benefits:

• Competitive Pay
• Certified Sullivan Commercial training. We help you invest in your career!
• Medical, Dental, Life, and Disability Insurance
• Paid Holidays, Personal Time and Vacations
• 401(k) and Profit Sharing Plans

Our company motto is “Treat everyone, customers, and fellow employees, as you would a member of your family.” Come and join our family!

Keywords: Automotive Services, ASE Certification, Automotive Technician, Drilling, Lube Technician, Hydraulics, Auto Mechanic, Mounting, Auto Repair, Trucking, Hand Tools, Motorizing, Enddump, Front End Loader, Lull, Backhoe, Skidsteer, Diesel, Hunter, Transmissions, Engines