Do you have a passion for supporting the team and making sure the shift runs smoothly? Join Big E's-Downtown Grand Rapids as a Barback. Big E's is a fast-paced, high-energy workplace, with endless opportunities for advancement. This is a great opportunity to expand your experience and knowledge of the latest trends in beer, cocktails, food and bar operations in 2023!

Starting wage is $10.10 plus tip pool

Barback Benefits Include:

• Hotel and restaurant discounts
• Earned Paid Time Off for ALL Team Members
• Insurance (health, vision, dental, life) for full time Team Members
• Flexible schedules (dependent on position)
• Holiday Pay
• 8 hours of paid volunteer time per year (must be accredited)
• Advancement opportunities
• 100% paid maternity/paternity or adoption leave for those who qualify for FMLA
• Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)

 Barback Responsibilities: 

Responsible for assisting the bartender with any prep-work, stocking, running, and cleaning, while following local health department standards, Suburban Inns’ Core Values, and Suburban Inns, as well as going above and beyond to ensure that guests are 100% satisfied.

Barback Essential Functions:

• Report to work in professionally appropriate attire, presented neat and clean
• Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued
• Anticipate and meet the needs and expectations of our guests, then go one step further
• Inspect bar prior to shift for adequate supplies
• Stock glasses, liquors, beers, and wines
• Refill garnishes and mixes
• Wash glasses at the bar
• Change kegs
• Assist the bartender with any job-related tasks requested by them
• Restock bar at the end of the night
• Advise supervisor of any complaints as soon as possible, but also follow the One More Step guidelines by taking charge of the issue and offering solutions
• Request supplies as needed
• Change sanitizer in bar area every two hours
• Help with closing procedures of the bar
• Assist with deep cleaning and routine maintenance of bar equipment
• Follow all Suburban Inns Processes
• Exhibit regular and recurrent attendance records
• Other duties as requested by management

Barback Uniform and Appearance Guidelines:

 Uniform: Uniform shirt and name tag provided. Suburban Inns approved black slacks or jeans (within guidelines) and black, close-toed, non-slip shoes are the responsibility of the Team Member.

Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be kept well-groomed. This policy will be administered by the position’s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position’s supervisor.

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