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We are looking for an Enterprise Customer Success Manager with a track record of success selling mission-critical solutions in the B2B SaaS software space.
Our Customer Success team is dedicated to best in class experience, client retention and expansion of Submittable’s Grant Management, Social Impact, and Submission Management software solutions. Our clients include large private foundations, universities, State and Federal governments, and Fortune 500 companies. Our CSM’s are key contributors to Submittable’s growth and expansion and help our clients improve the efficiency and impact of their program’s initiatives.
The ideal candidate is a relationship builder and pipeline nurturer who builds deep trust through leveraging their consultative and communication skills while balancing product and industry knowledge to further Submittable’s footprint to deliver outstanding solutions. To be successful, candidates should be motivated by making a difference, helping clients use technology to achieve better results, and possess the desire to be part of an innovative software company working in a rapidly expanding market with Social Impact at its core.
This is a full-time position and reports to the Manager of Customer Success.
What You’ll Be Doing:
You’ll Be Successful With:
Full Time
Insurance
06/15/2022
10/20/2022
submittable.com
MISSOULA, MT
100 - 200
2010
Private
DAVID A BELL
$10M - $50M
Insurance
Submittable is a submission management platform that allows organizations to submit, accept and review applications and entries.
The job skills required for Enterprise Customer Success Manager include Customer Success, Presentation, CRM, Account Management, Planning, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be an Enterprise Customer Success Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Enterprise Customer Success Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Enterprise Customer Success Manager positions, which can be used as a reference in future career path planning. As an Enterprise Customer Success Manager, it can be promoted into senior positions as an Account Management Manager, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Enterprise Customer Success Manager. You can explore the career advancement for an Enterprise Customer Success Manager below and select your interested title to get hiring information.
If you are interested in becoming an Enterprise Customer Success Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Enterprise Customer Success Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Enterprise Customer Success Manager job description and responsibilities
Enterprise Customer Success Manager manages and develops sales plans for a team of account managers
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Making sure to set expectations upfront of achievable metrics that can be used to measure the success of the business.
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Ensures that account managers meet the ongoing needs of clients and prospects clients.
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The Customer Success Manager will be responsible for managing major accounts.
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Customer success managers look out for their customer’s business and work with them to find solutions to pain points.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Enterprise Customer Success Manager jobs
Define the Core Business Driver for Customer Success.
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Develop a customer success strategy.
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Listen carefully to stay one step ahead.
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Hire the right people from the start.
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Earn the professional CSM certifications.
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Step 3: View the best colleges and universities for Enterprise Customer Success Manager.