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IT Administrator

New York City, NY | Full Time
Just Posted

Job Description

The IT Administrator role is primarily responsible for frontline IT operations: fielding tickets, onboarding, offboarding, and computer deployments. Other related primary responsibilities include analysis of support tickets, break-fix troubleshooting, and participation in technical research for our ongoing innovation. Contributing to developing processes, procedural documentation, and support mechanisms for systems hardware, application software, and related infrastructure is a secondary priority.

The job is focused on the NY studio with the opportunity to work on projects with the other STUDIOS offices.

The person responsible for the IT Administrator role will develop a workflow that allows for primary responsibilities to be filled e.g. computer deployments, onboarding and offboarding tasks, and troubleshooting ticket closeout.

● Advanced experience with Mac and Windows operating systems
● Command line and Powershell scripting ability
Other Essential Requirements:
● Ability to focus on resolving problems in a high-stress environment on occasion
● Ability to collaborate with many different stakeholders, including:

o Firmwide IT groups
o Management
o Users

● Ability to adapt to new technologies
● Excellent verbal and technical writing skills
● Excellent customer service skills
● Ticket management and follow-through
● Mobile device support (iPads / Android tablets for punch walks)

Current Network Environment:
● Windows Server 2012/16/19/22: Hyper-V; Active Directory; DFS; Group Policy
● Windows 10 Clients
● MacOS Clients
● iOS and Android
● Remote / Hybrid: VPN, LogMeIn, Remote Desktop Gateway, BIM360 (BIM Collaborate Pro)

Key Programs:

● Autodesk AEC Collection: Revit, AutoCAD, Navisworks
● BIM Collaborate Pro (BIM360)
● Rendering plug-ins: Enscape, V-Ray, 3ds Max, Lumion
● Rhino
● Adobe Creative Cloud Suite
● Bluebeam Revu
● Google Workspace
● Veeam
● Remote Administration Software: NinjaOne, ScreenConnect, LogMeIn, Meraki MDM, VPN

STUDIOS Architecture is an Equal Opportunity Employer.

Company Overview

  • Website
  • Headquarters WASHINGTON, DC
  • Size 25 - 50
  • Founded 1985
  • Type Private
  • Revenue $10M - $50M
  • Industry Business Services
  • About studios architecture
  • STUDIOS is an international design practice. We work with our clients to create built environments that express the essence of their organizations. For each project, we seek to create a great experience in a way that is both pragmatic and inspiring. Our practice is led by 20-plus principals and is managed in a non-hierarchical way that calls for the highest level of contribution from each of over 285 staff members. We have studios in Los Angeles, Mumbai, New York, San Francisco, Paris, and Washington, DC. Designers are highly collaborative, and strive to continually advance their technical kno ... wledge and expertise; this has resulted in a practice that capitalizes on the collective intelligence of all individuals and studios. More

Skills for IT Administrator

The job skills required for IT Administrator include Troubleshooting, Operating System, Windows Servers, Analysis, Customer Service,and VPN etc. Having related job skills and expertise will give you an advantage when applying to be an IT Administrator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Administrator. Select any job title you are interested in and start to search job requirements.

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Career Path for IT Administrator

The following is the career advancement route for IT Administrator positions, which can be used as a reference in future career path planning. As an IT Administrator, it can be promoted into senior positions as a Systems Administrator III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Administrator. You can explore the career advancement for an IT Administrator below and select your interested title to get hiring information.

How to Become an IT Administrator

If you are interested in becoming an IT Administrator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Administrator for your reference.

Step 1 Understand the job description and responsibilities of an IT Administrator

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Step 2 Knowing the best tips for becoming an IT Administrator can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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