Come join our team at The Salvation Army Wisconsin & Upper Michigan Division!

Wherever there is a need in La Crosse County you'll find The Salvation Army. We not only strive to help our community with shelter and food, but to also empower our youth as well.

The Salvation Army strives to meet our residents where they are at and to help them in their journey. With everyone who passes through our doors we welcome with arms. We want to be a place that our residents can call home until they are ready for their next steps in life.

Job Objective: Provides case management services that address the physical, psychological and spiritual needs of participants in a manner that is consistent with the mission of The Salvation Army. 

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

• Conducts weekly case management sessions with Program participants.
• Creates and reviews case plans regularly and assist clients with setting goals and developing action plans.
• Develops discharge plans with clients as they are preparing to exit the programs.
• Performs discharge interviews with clients before their exit from the programs.
• Maintains accurate case notes and documentation in client files and Emergency Shelter logs.
• Provides vouchers and financial assistance to clients as needed and within program budget and policy constraints.
• Provides clients with referrals and information on other community resources as needed.
• Follows up with clients upon exiting Housing Programs and provide aftercare services as needed.
• Assists Social Services Director with the facilitation of regular house meetings/focus groups with participants of housing programs.
• Meets with the Social Services Director (and other program staff as needed) weekly for client case reviews.
• Performs intake interviews for Housing Programs as needed.
• Conducts regular home visits/inspections as needed
• Administers drug and/or alcohol screens to clients as needed.
• Tracks all necessary data, maintain statistics and prepare monthly and other necessary statistics reports.
• Uses the ServicePoint homeless management information system as a case management and tracking tool and ensure that all required data is entered in an accurate and timely manner.
• Acts as a support for the Emergency Shelter Intake Workers and fill in on shifts as needed.
• Functions as an advocate for Emergency Shelter Program participants.
• Attends and represents The Salvation Army at community groups and meetings as needed.
• Assists with seasonal social services programs as needed.

Education: Bachelors Degree in Social Work or other Human Services field

Experience: 2-3 years casework experience

Certifications: None