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Stord
North Las Vegas, NV | Full Time
$78k-97k (estimate)
8 Months Ago
Operations Specialist
Stord North Las Vegas, NV
$78k-97k (estimate)
Full Time | Logistics Services 8 Months Ago
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Stord is Hiring an Operations Specialist Near North Las Vegas, NV

On-Site- North Las Vegas FC
Stord is on a mission to make supply chain a competitive advantage for our customers. We’ve pioneered Cloud Supply Chain, which combines the all of the digital and physical elements of logistics that leading businesses need in a unified offering.

With Cloud Supply Chain, Stord is enabling companies to compete and grow with world-class logistics – including warehousing, freight and fulfillment – in a single, integrated platform that’s available exactly when and where they need it. Hundreds of B2B and B2C companies like Body Armor, Advanced AutoParts and Dollar General use Stord to make their supply chains perform with the speed, flexibility and ease of the cloud.

Our rapidly growing team is headquartered in the heart of Atlanta’s vibrant tech community and is led by former operators from Amazon, XPO, Ryder, Coyote, Convoy, and Manhattan Associates. Stord is backed by over $200M in funding from Kleiner Perkins, BOND, Founders Fund, D1 Capital, Salesforce Ventures, Susa Ventures, Lux Capital, and Lineage Logistics at a unicorn valuation of over $1.1 billion.

Come help us help businesses out-deliver their competition with Cloud Supply Chain.

Operations Specialist 
What You'll Do:
  • Work with Customers on a day-to-day basis to ensure satisfaction and quality of service 
  • Manage all order and shipment requests via our platform
  • Interface with STORD’s national warehousing and fulfillment partners to coordinate customer orders and ensure customer expectations are met
  • Build and cultivate relationships with Customers (both operational and executive contacts), earning trust and loyalty by understanding their specific business objectives, and designing/executing action plans to exceed expectations 
  • Guide Customers through the complexities of warehousing and distribution services
  • Advocate for Customers internally with a keen eye to ensure we help them achieve their specific business objectives
  • Collaborate closely with our Sales and Supplier Relations teams to ensure full operational efficiency throughout the Customer journey
  • Interface with national warehousing and fulfillment partners to coordinate expansion strategies 
  • Skillfully perform software demos for internal and external audiences, as well as provide technical support for customers in perpetuity. 
  • Provide usability feedback to continually improve the Customer experience with the STORD platform

What you'll need:

  • An obvious obsession with Customer satisfaction 
  • The ability to grow and enhance professional and efficient relationships with both Customers and service providers as you monitor and conduct orders
  • 3 or more years of supply chain experience 
  • Excellent communication, interpersonal, and organizational skills
  • Excellent attention to detail
  • Mastery of email and messaging communication. All emails must be opened and handled in a timely manner.
  • The ability to conduct engaging software training demos to a wide network of customers and supplier partners

Job Summary

JOB TYPE

Full Time

INDUSTRY

Logistics Services

SALARY

$78k-97k (estimate)

POST DATE

07/03/2022

EXPIRATION DATE

05/31/2023

WEBSITE

stord.com

HEADQUARTERS

ATLANTA, GA

SIZE

100 - 200

FOUNDED

2015

CEO

SEAN HENRY

REVENUE

$10M - $50M

INDUSTRY

Logistics Services

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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