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Operations Manager
STORD Sparks, NV
$106k-136k (estimate)
Full Time | Logistics Services 2 Months Ago
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STORD is Hiring an Operations Manager Near Sparks, NV

Stord is looking for an Operations Manager with strong communication skills and experience as a leader of leaders. This person must be able to lead others through effective decision making and demonstrate a sense of responsibility in leading a team that supports the execution of all processes and procedures related to inventory accuracy, including performing warehouse bin accuracy and maintaining inventory shrink. They possess a strong ability to utilize Order Management System and various types of material handling equipment.

Our Operations Manager will lead the execution of all processes and procedures related to inventory accuracy, perform warehouse bin accuracy, maintain inventory shrink, and utilizes our Order Management System and various types of material handling equipment.

This role has primary responsibility for a weekend shift.

Must be flexible with the ability to work overtime as needed including evenings.

*During Peak Season (Oct-Dec) this role may be required to work additional hours as the schedule dictates*

What You'll Do:

  • Responsible for day to day operations for the entire fulfillment center including inbound flow, put away, outbound, B2C and B2B, and returns.
  • Lead and develop a team of Area Managers, operations leads and warehouse associates to deliver on daily goals. 
  • Responsible for setting and maintaining all operational KPIs in the four walls - warehouse location accuracy, dock to stock, outbound SLA, Order productivity, personnel productivity
  • Responsible for budgeting and payroll (operational P&L)
  • Responsible for scheduling and staffing to plan
  • Responsible for ensuring operational success during new client launches
  • Responsible for the development and coaching of all Area Managers, Leads and associates
  • Partner with cross functional teams including industrial engineering, solutions engineering, customer quality, and implementations 
  • Work closely with support staff (HR, Safety, Customer Service, Other Ops Leaders) to drive results 
  • Address operational and personnel issues affecting functional area 
  • Perform additional duties as assigned

What You'll Need:

  • Minimum 5 years experience in a high volume direct to consumer environment in a manager level role or higher
  • Experience leading salaried teams of 3 salaried employees or more
  • Experience leading teams of 50 non-exempt or more
  • Experience running and leading a highly technical operation, including automation
  • Experience working in a 200k sq ft facility or larger
  • Experience leading or being a direct contributor in operational startups or change management projects
  • Experience using Warehouse Management Systems (WMS) from a configuration and troubleshooting perspective
  • Advanced knowledge of Excel (Pivot Tables )
  • Bachelor’s Degree or relevant experience.
  • Previous leadership experience. 
  • Possesses strong organizational and time management skills, driving tasks to completion.
  • Excellent communication and interpersonal skills. Able to interact effectively with all levels of management and support teams. 
  • Able to transport up to 20 lbs. 
  • Able to perform basic mathematical calculations.
  • Able to build solid, effective working relationships with others.
  • Able to constructively work under stress and pressure when faced with high workloads and deadlines.
  • Able to express ideas clearly and convey necessary information.
  • Able to work in a Distribution center environment which includes exposure to work at varying heights; varying temperatures; moderate and consistent noise levels.
  • Occasional non-standard work hours or overtime as business requires.

Bonus Points:

  • Bilingual (Spanish and English)
  • Proficiency with Microsoft Office Suite
  • A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, Business Administration, Operations Management, or related field
  • Experience with process improvements (Lean Six Sigma and/or Kaizen)

Job Summary

JOB TYPE

Full Time

INDUSTRY

Logistics Services

SALARY

$106k-136k (estimate)

POST DATE

01/15/2023

EXPIRATION DATE

02/03/2023

WEBSITE

stord.com

HEADQUARTERS

ATLANTA, GA

SIZE

100 - 200

FOUNDED

2015

CEO

SEAN HENRY

REVENUE

$10M - $50M

INDUSTRY

Logistics Services

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