94 Software Support Specialist (ESS) Jobs in Portland, OR
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Storable is Hiring a Software Support Specialist (ESS) Near Portland, OR
Storable is seeking a Support Agent to join our collaborative and committed Support team that breathes self-storage.
As a Support Agent, you will be entrusted with crafting and delivering a warm, enthusiastic, and customized support experience for our wonderful customers around our family of products.
You are the missing puzzle piece to help us bridge any knowledge gaps that may arise. Through creativity and empathy yet critical thinking skills, you will analyze, investigate, and resolve complex issues. While you may encounter problems that can be resolved through a number of our existing resources, you may also have to troubleshoot an issue that we have not yet had the chance to tackle.
All applicants must be currently authorized to work in the United States on a full-time basis.
Shift Details:
M-F *NOTE: The shift will include a half-day on Saturdays (8 am- 12 pm MDT) and a half-day on another day during the workweek.*
8-5 MDT
All applicants must be currently authorized to work in the United States on a full-time basis.
Location: REMOTE
- Storable is a distributed-first company, but is currently only registered for employment in certain states. To be eligible for employment, you must reside in the following states: AL, AZ, CT, DE, FL, GA, ID, IL, IN, KS, LA, MD, MI, MO, MS, NC, NE, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WY
What You'll Do:
- Customer support for our software via phone and email
- Data entry projects
- Technical assistance with 3rd party gates
What You'll Need:
- One year minimum on the phone customer service experience.
- Ability to communicate both verbally, and nonverbally (i.e. phone, email, and in-person).
- Ability to work independently and be detail oriented
- Familiarity with G Suites (i.e. Google Docs, Google Sheets, Gmail etc.)
- Familiarity with HTML coding and domain knowledge (Godaddy)
- Ability to Multitask
- Must be adaptable to changes
- Interpersonal Skills (including the ability to de-escalate a customer if they are upset)
- High School Diploma or GED Equivalent Required
Job Summary
Full Time
Retail
10/05/2022
10/09/2022
storable.com
AUSTIN, TX
200 - 500
2019
Private
CHARLES E GORDON
$10M - $50M
Retail
Related Companies
About Storable
Storable develops a SaaS-based platform that offers facility management, insurance and payment solutions for the self-storage industry.
The job skills required for Software Support Specialist (ESS) include Critical Thinking, etc. Having related job skills and expertise will give you an advantage when applying to be a Software Support Specialist (ESS). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Software Support Specialist (ESS). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Software Support Specialist (ESS) positions, which can be used as a reference in future career path planning. As a Software Support Specialist (ESS), it can be promoted into senior positions as a Software Quality Assurance Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Software Support Specialist (ESS). You can explore the career advancement for a Software Support Specialist (ESS) below and select your interested title to get hiring information.
If you are interested in becoming a Software Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Software Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Software Support Specialist job description and responsibilities
Troubleshooting and resolving IT issues in a timely manner.
02/21/2022: Newark, NJ
Communicating with coworkers to diagnose problems.
04/08/2022: Gainesville, FL
Installing and configuring hardware and software.
04/07/2022: Salt Lake City, UT
Talking coworkers through the process of fixing technical issues.
04/03/2022: Alexandria, LA
Prioritizing your workload to ensure the most critical issues are resolved first.
02/19/2022: San Francisco, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Software Support Specialist jobs
Understanding the basics of software programming and functions.
03/09/2022: Rock Hill, SC
Experience using help desk software and remote support tools.
03/14/2022: Buffalo, NY
A technical support engineer should be able to work calmly when under pressure.
05/05/2022: Scranton, PA
Time management - system support specialists use time management skills to prioritize support tasks and complete job duties efficiently.
05/07/2022: Florence, AL
A computer support specialist would also be using their listening and communication skills to be clear that both the user and support specialist understand any problem, solution or user requirements.
02/14/2022: Queens Village, NY
Step 3: View the best colleges and universities for Software Support Specialist.
Similar Jobs
Popular Articles
