3 Intake Legal Assistant-Outbound Jobs in Garland, TX

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Intake Legal Assistant-Outbound

Sterling Lawyers

Garland, TX | Full Time

$47k-59k (estimate)

3 Months Ago

Legal Receptionist

Law Firm

Garland, TX | Full Time

$56k-72k (estimate)

1 Week Ago

Legal Billing Specialist

The Willis Law Group

Garland, TX | Full Time

$48k-62k (estimate)

7 Days Ago

Intake Legal Assistant-Outbound

Sterling Lawyers Garland, TX

$47k-59k (estimate)

Full Time | Business Services 3 Months Ago

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Sterling Lawyers is Hiring an Intake Legal Assistant-Outbound Near Garland, TX

Apply for the Intake Legal Assistant-Outbound Position

Hours: Mon-Fri 8:30am-5pm CST

Your Compensation & More:

$17.50 per hour
Eligible for performance-based incentive after 30 days
Health, Dental, Vision, and Life Insurance
401K with Matching
Short & Long Term Disability

Are you ready to join our top-performing team and help clients? You will make a difference in people’s lives by offering compassionate customer service.

Mission:

The Outbound Intake Agent’s main mission is to pursue active leads through a prescribed outbound call process. The agent will follow up on leads generated from Webleads, Patlive, Intake and Consult teams to either schedule a consultation or pursue funded transfer or funding meetings.

This individual is critical to our success as they ensure we maximize our marketing efforts and ensure every lead is worked to the fullest extent.

Responsibilities:

Perform efficient followup calls, texts and emails to potential clients
Set appropriate followup tasks based on client interactions
Schedule potential clients for consult appointments or funding discussions
Demonstrate control, urgency, empathy, and objection handling skills in client interactions
Utilize customer service skills to represent the firm in a professional manner
Empathize with client situations
Follow up to convert potential clients into consultations
Communicate with team members constructively
Identify team issues or process improvements and communicate directly for resolution

You Are:

Someone who looks and sounds professional
Someone who can create a human connection and be empathetic and sympathetic to emotional callers
Someone with exceptional phone and sales skills.
Someone with a drive to succeed in a team environment

About Us:

Sterling Lawyers, LLC exclusively practices family law with offices throughout Wisconsin and Illinois.

Our strategy starts with a clear focus on clients and their needs. In addition to this, we’re building new technologies to help better serve clients. Our team pursues new ways to offer clients more information in easy to consume formats.

We are questioning every “that’s how family law is done” statement that we can find.

Job Type: Full-time

Alternative Position Names: Inside Sales, Call Center Representative, Customer Service Agent