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The Stensul Email Creation Platform™ dramatically reduces email creation time - by up to 90% - so teams can better focus on improving email performance. Stensul makes this possible by streamlining the collaboration process and simplifying email creation for all marketers, so they can create high-performing emails that drive stronger results. Stensul integrates with all leading ESPs/MAPs, including Marketo, Oracle Eloqua, Adobe Campaign, and Salesforce Marketing Cloud, as well as workflow platforms, image libraries, live content, link tracking, and messaging platforms. Top brands that trust Stensul to solve their most demanding email problems include ASICS, BMW, Capital One, Clover Health, Greenhouse, and Yahoo, among others.
As Stensul’s Manager of Customer Support, you’ll build a customer-obsessed, high-performing, team and create a differentiated customer experience that leaves our customers delighted! Your mission will be to provide the best possible support experience for our customers through timely problem solving and effective communication.
We're looking for a growth-minded leader who is obsessed with helping customers run their marketing campaigns, is comfortable challenging the status quo and who loves developing highly engaged talent. You will also keep a pulse on the customer experience by helping our customers, analyzing trends within the ticket queue, and amplifying the voice of the customer by sharing meaningful insights with the business.
At Stensul, our top priority is maintaining a people-first, diverse, and inclusive culture. We look for people that live by our core values - Garra, Learning Agile, Above & Beyond and Team Players. In turn, we’re committed to investing in your growth through mentorship, coaching and meaningful professional development. If you thrive in a fast-paced environment and are eager to take ownership over a large, revenue-generating area of the business, we want to hear from you!
Specific responsibilities include:
Full Time
IT Outsourcing & Consulting
09/10/2022
11/03/2022
stensul.com
NEW YORK, NY
50 - 100
2014
Private
NOAH DINKIN
$5M - $10M
Software & Cloud Computing
Stensul is an email creation platform that allows enterprises to create marketing emails.
The job skills required for Manager, Customer Support include Customer Success, Leadership, Problem Solving, Insight, Customer Support, Collaboration, etc. Having related job skills and expertise will give you an advantage when applying to be a Manager, Customer Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Manager, Customer Support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Manager, Customer Support positions, which can be used as a reference in future career path planning. As a Manager, Customer Support, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Manager, Customer Support. You can explore the career advancement for a Manager, Customer Support below and select your interested title to get hiring information.