Year Round
Who We Are: Steamboat- Ski Town, U.S.A. ® is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community.
Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you!
Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy.
The Steamboat Grand Team is looking for a new assistant manager to join it's banquets team. This position requires a very detail oriented individual that is highly independent. Working closely with our banquets team this position will help execute the many events hosted at the Steamboat Grand throughout the year. If you are ready to take the next step into management then apply today!
Detailed job description, including responsibilities, work performed, tools or equipment used, etc.:

• Function as a highly independent, self-regulated, detail oriented professional ensuring that all aspects of an event have been addressed
• Provide superior service to our customers (internal and external) at all times. Follow the Resort Etiquette Guidelines while interacting with the guests and respond to all guests in a courteous, efficient manner
• Review all BEOs, along with the Banquet Manager, making sure the department is prepared for all functions
• Plan, supervise and coordinate the daily operations of the banquet function. Consult with Catering/Conference staff, Director of F&B and/or Executive Chef on such items as serving arrangements and additional employees and equipment needed.
• Supervise and assist with all operations, which may include: setting tables, stocking service stations, taking orders from customers, serving, clearing and cleaning tables, setting up bars and other service stations as needed
• Monitor food and service to ensure that appropriate quality standards are maintained
• Confer with Catering and Sales, F&B Managers and other company personnel to plan, coordinate and evaluate services and activities. Also frequently exchange information and resolve problems as they arise
• Supervise guest counts at meetings, breaks, and meals, and make sure bill is prepared according to these numbers. Reconcile gratuity allocations and submit for Banquet Manager approval
• Regularly exercise discretion and independent judgment in the performance of the responsibilities described herein
• Work directly with restaurant managers to cross utilize service and set up staff
• Ensure that alcohol policies are being enforced
• Oversee shift meetings
• Work with Banquet Captain to administer Ultipro Time Keeping
• Attend BEO meetings and organize BEOs in binder for all staff. Attend F & B Executive Meeting
• Request order for supplies such as china, glass, silverware, or meeting room supplies from purchasing agent with director approval, if needed. Supervise inventory and orders for table linen, china, glassware, silverware, chafing dishes
• Host site tours and assist guest in venue selection
• Establish standards and procedures for all banquet staff
• Develop and implement hiring and training programs to ensure all positions are adequately staffed with trained personnel
• Interact with guests and group contacts as a liaison for their event
• Ensure understanding and compliance with all company policies and procedures as well as any regulatory requirements
• Perform other tasks as assigned

Minimum skills, experience, education and ability required for this job:

• Associate's degree or equivalent from two-year college or technical school helpful; or one year of relevant food service experience, or a combination of education and experience from which comparable knowledge and skills are acquired
• Prior management experience at Steamboat Ski & Resort Food and Beverage venue helpful, not required
• Must meet SSRC minimum driving standards and have current Driver's license; a successful motor vehicle record background check is required.
• Problem solve in a highly effective manner and maintains positive relationships with guests and staff, including management, subordinates and co-workers.
• Be a consistent role model for company's Service Excellence standards
• Prefer experience with RTP, UKG and Office and some accounting experience
• Knowledge of Microsoft Office with good knowledge of Excel
• Basic administrative and/or organizational skills
• Previous experience with basic food service administrative functions, such as ordering, inventory control, staff scheduling, and cash reports, preferred; must be skilled and reliable in cash handling techniques

Physical Requirements:

• Must be at least 18 years of age
• Must push, pull lift up to 50 pounds (boxes, chair racks, tables) and stand for prolonged periods of time (up to 5 hours)
• Must communicate clearly in the English language both written and verbal
• Will work both indoor and outdoor events

Miscellaneous information:

• This is an hourly paid position and is subject to overtime pay
• Position is required to work weekends and holidays as needed
• All Steamboat Ski & Resort Corporation employees are required to follow adapting COVID policies and guidelines.

The base hourly pay range below represents the low and high end of the Steamboat Ski & Resort Corporation hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski & Resort Corporation's total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.
Steamboat area base hourly pay rate: $17.00 per hour
Steamboat Ski & Resort Corporation is an Equal Opportunity Employer