53 FRONT OFFICE MANAGER Jobs in Ogden, UT
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Staybridge Suites Phoenix Biltmore is Hiring a FRONT OFFICE MANAGER Near Ogden, UT
At PEG Hospitality Group it’s our associates that make us successful, and we believe in taking good care of them. Both full and part-time associates are eligible to enroll in our benefit plan offerings after you have completed 30 days with us. Additionally, you’ll be eligible to receive paid time off and holiday pay. We also offer generous parental leave benefits, a 401k savings plan, hotel stay discounts. If you need your pay a little earlier, we have you covered with our partner, PayActive. Treating one another with respect, inspiring each other to be our best, and being diligent in the work we do, are our core values. If these are important to you and you want to find a place where your hard work and commitment are appreciated and rewarded, join us!
JOB SUMMARY: The Front Office Manager directly supervises and trains all front office associates and ensures completion of all front office duties. Directs and coordinates the activities of the front office function to ensure a seamless guest experience.
RESPONSIBILITIES:
- Participates in the selection and training of all front office associates.
- Schedules and supervises workload during shifts of front office associates.
- Evaluates the job performance if each front office associates and provides coaching when necessary.
- Maintains working relationships and communicates with all departments.
- Verifies that accurate room status information is maintained and properly communicated.
- Resolves guest concerns quickly, efficiently, and courteously.
- Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate individuals and departments. .
- Works within the allocated budget for the front office.
- Conducts regularly scheduled meetings of front office associates.
- Ensure front office associates present a neat and clean appearance at all times.
- Prepare performance reports related to front office.
- Monitor high balance guest and take appropriate action.
- Ensure implementation and compliance of all company policies and brand standards.
- Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes.
- Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests managers and other employees.
- Act as the Manager on Duty, provide guidance and support to all departments in the hotel when required.
- Maybe required to help with housekeeping functions on occasion.
- Perform other duties as requested by management.
REQUIREMENTS:
- Lift up to thirty (30) pounds
- Walking, bending, stretching, standing and/or sitting for extended periods of time
- Some exposure to chemicals
QUALIFICATIONS:
- Must be enthusiastic and energetic with a passion for hospitality
- Prior supervisory/management experience required, experience in a hotel environment highly desired.
- Ability to read, write, and speak English fluently.
- Proficiency in computers to include Microsoft Word, Excel, and other hotel operating systems
- Proven record of success with Quality Assurance reviews and Guest Satisfaction
- Excellent oral and written communication skills
- Thorough understanding of total hotel operations
Job Summary
Full Time
$40k-57k (estimate)
05/27/2023
05/28/2023
The job skills required for FRONT OFFICE MANAGER include Front Office, Coaching, Housekeeping, Commitment, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a FRONT OFFICE MANAGER. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by FRONT OFFICE MANAGER. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for FRONT OFFICE MANAGER positions, which can be used as a reference in future career path planning. As a FRONT OFFICE MANAGER, it can be promoted into senior positions as a General Manager - Casino that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary FRONT OFFICE MANAGER. You can explore the career advancement for a FRONT OFFICE MANAGER below and select your interested title to get hiring information.
If you are interested in becoming a Front Office Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Office Manager job description and responsibilities
Upholds the hotel's commitment to hospitality. Prepare performance reports related to front office. Maximize room revenue and occupancy by reviewing status daily.
01/10/2022: Modesto, CA
Maintain required pars of all front office and stationary supplies. Review daily front office work and activity reports generated by Night Audit. Review Front office log book and Guest feedback forms on a daily basis. Maintain an organized and comprehensi
02/14/2022: Saint Cloud, MN
Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas.
01/07/2022: Helena, MT
The front office manager may also be asked to do minimal accounts payable and receivables work and payroll.
01/29/2022: Manchester, NH
Responsible for the training of new front office employees, ensuring they provide excellent guest services and enforce hotel policies.
12/23/2021: Cedar Rapids, IA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Office Manager jobs
According to resumes from both Front Office Managers and Service Department Managers, some of the skills necessary to complete the responsibilities of each role are similar.
02/19/2022: Knoxville, TN
New York and Chicago are two cities where graduates are often find employment opportunities for front office manager positions.
01/26/2022: Pascagoula, MS
Someone who wants to become a front office manager will need both office and people skills.
01/26/2022: Parkersburg, WV
Diego’s positive disposition and socializing skills make him appropriate for his current role as the Front Office Manager.
01/25/2022: Juneau, AK
Someone who wants to become a front office manager will need both office and people skills.
02/27/2022: Mesa, AZ
Step 3: View the best colleges and universities for Front Office Manager.
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