54 Lead Customer Service Representative Jobs in Jefferson, MO
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State of Missouri is Hiring a Lead Customer Service Representative Near Jefferson, MO
Lead Customer Service Representative (MVDL)
Department of Revenue
Annual Salary: $ 39,399.92
Location: Truman Building - 301 West High Street, Jefferson City, MO
DOR’s vision is to provide every customer the best experience every time.
HOW THIS POSITION SUPPORTS THE DEPARTMENT’S VISION:
Using your knowledge to operate as a subject matter expert in the Motor Vehicle Bureau and to assist staff with day-to-day operations.
DUTIES PERFORMED TO SUPPORT THE DEPARTMENT’S VISION:
- Research and respond rapidly to complex technical correspondence and telephone call questions.
- Provide leadership and guidance to employees within their assigned section; distribute and adjust unit workload; inform employees of new and revised laws, regulations, policies, procedures, systems and forms.
- Assist in processing complex workflow transactions. Assist supervisors with weekly and monthly production and backlog reports for the assigned section.
- Assist with supervision and training within the section as needed.
CORE COMPETENCIES NEEDED:
Strategic Thinking Computer Literacy Effective Writing
Self-directed Attention to Detail Clear Communication
QUALIFICATIONS:
- Possess a high school diploma or high school equivalency certificate. (Substitutions may be allowed)
- Comprehensive knowledge of the policies, procedures, and operations of the Department of Revenue.
- Comprehensive knowledge of laws, statutes, rules, and regulations applicable to the assigned area.
- Comprehensive knowledge of computer systems and software applications utilized by the assigned area.
- Four or more years of experience in licensing, registration, collections, tax preparation, tax processing, accounting, bookkeeping, auditing, or closely related work
PLEASE DIRECT ANY QUESTIONS ABOUT THIS POSITION TO:
The Missouri Department of Revenue Human Resources and Total Rewards office at (573) 751-1291.
We celebrate diversity and are committed to creating an inclusive environment for all employees
The State of Missouri is an equal opportunity employer.
Job Summary
Full Time
Public Administration
$72k-94k (estimate)
02/06/2023
03/01/2024
mo.gov
JEFFERSON CITY, MO
>50,000
Private
MIKE PARSON
$10B - $50B
Public Administration
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The job skills required for Lead Customer Service Representative include Customer Service, Accounting, Leadership, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Lead Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Lead Customer Service Representative. Select any job title you are interested in and start to search job requirements.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Lead Customer Service Representative job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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Step 3: View the best colleges and universities for Lead Customer Service Representative.
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