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State of Indiana
Indianapolis, IN | Full Time
$60k-80k (estimate)
1 Month Ago
Capgemini Government Solutions
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Lids
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Operations Analyst
State of Indiana Indianapolis, IN
$60k-80k (estimate)
Full Time | Public Administration 1 Month Ago
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State of Indiana is Hiring an Operations Analyst Near Indianapolis, IN

Work for Indiana

Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.

At the State of Indiana, we don’t just talk about diversity and inclusion - Our goal is to create a welcoming, accessible, and equitable workplace, with a workforce that is representative of the State of Indiana population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process, as well as perform the essential functions of a role.


Next Level benefits at the State of Indiana are here! Be sure to review our expanded benefit package offerings below.


About the Department of Child Services:

Join a team that engages with families and children to improve lives in meaningful and significant ways. DCS engages authentically with children who are victims of abuse or neglect and strengthens families through services that focus on family support and preservation. The Department also administers family preservation and prevention services, foster care, and child support throughout the State of Indiana. You will relentlessly pursue permanency for children and families through reunification, guardianship, adoption or support youth in making a successful transition to adulthood. While this job is difficult and may have long and sometimes unconventional hours, this is more than a job—it is a calling to improve your community and neighbors. Will you join us in supporting our Mission, Vision, and Values?


Mission:
The Indiana Department of Child Services leads the state’s response to allegations of child abuse and neglect and facilitates child support payments. We consider the needs and values of all we serve in our efforts to protect children while keeping families together whenever possible.
Vision: Children will live in safe, healthy and supportive families and communities.
Values: We at the Indiana Department of Child Services empower our team, in collaboration with state and local partners, to make decisions in the best interest of every child in our care by embracing:
  • Child safety
  • Permanency
  • Collaborative partnerships with foster and adoptive families
  • Diversity, equity, and inclusion
  • A culture of safety and transparency
  • Continuous improvement

Salary:
This position traditionally starts at an annual salary of $67,314. Salary for this position may be commensurate with education and job experience.
Role Overview:
This position will work on I-KIDS reporting development as well as current system data requests and meet with the business reqularly to understand data needs, collaborating with the developer(s) to ensure the data queried meets that need via vetting the data, creating visual and dashboards as needed, following all dashboard development and design standards and best practices, and updating the dashboard based on teams/supervisor/ business feedback. The analyst will also work on HelpDesk tickets around reports/dashboards as they come in to ensure the report is fixed or that the user understands how the dashboard works. The analyst will also review and test others' dashboards, including Accenture-created dashboards.

A Day in the Life:

The essential functions of this role are as follows:

  • Analyze business processes, business rules, methods of data acquisition and data application for advancement of business practices, operational performance enhancement and resource allocation.
  • Preside over methodic, non-routine examinations of office specific data through advanced analysis routines, queries, and scripts.
  • Present the findings/recommendations through the development of custom reports, charts and maps.
  • Work with Information Technology on the administration of analysis packages including data loading/unloading, error message interpretation, SQL statement development, script updating, mass editing of datasets and software database performance analysis.
  • Manage all the activities of subordinates including interviewing/selecting applications, assigning work, scheduling training, evaluating, and administering disciplinary action.
  • Investigate new/existing technologies and business practices for practical and feasible implementation into divisional workflow and work with Information Technology for implementation.
  • Recruit, select, onboard, and train employees to ensure role responsibilities and expectations are clearly understood while providing opportunities to continue professional development.
  • Set expectations, measure progress, provide ongoing feedback, and evaluate the performance of employees. Ensure work adheres to quality standards, deadlines, and proper procedures.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

What You'll Need for Success:

You must meet the following requirement to be considered for employment:

  • Broad knowledge of operational, mathematical, analytical and/or statistical research techniques.
  • Broad knowledge of multiple regression or multivariate analysis, measurement and testing, and interview methods and questionnaire design.
  • Ability to communicate and coordinate technical needs.
  • Ability to understand and comprehend instructions dealing with technical and abstract theories.
  • Ability to determine proper research methods to use, collect appropriate data and draw conclusions.
  • Extensive knowledge of the agency mission and administrative policies.
  • Extensive knowledge of computer and software programs and the ability to utilize these skills.
  • Ability to take abstract concepts and formulate physical models.
  • Effective communication skills.
  • Excellent problem solving and analytical skills.
  • Ability to research and document findings.
  • Ability to formulate sound recommendations and make appropriate decisions with consideration of potential impact on agency/division statewide.
  • Ability to effectively prioritize a variety of projects/functions.
  • Ability to establish and maintain effective working relationships with all levels of management.
  • Ability to work independently.
  • Ability to organize thoughts and ideas in a logical manner.
  • Ability to plan and organize the work of other employees.

Supervisory Responsibilities/Direct Reports:

This role may provide direct supervision for one or more staff members.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

  • Three (3) medical plan options (including RX coverage) as well as vision and dental plans
  • Wellness Rewards Program: Complete wellness activities to earn gift card rewards
  • Health savings account, which includes bi-weekly state contribution
  • Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities
  • Deferred compensation 457B account (similar to 401k plan) with employer match
  • Two (2) fully-funded pension plan options
  • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
    • 150 hours of paid new parent leave
    • Up to 15 hours of paid community service leave
  • Combined 180 hours of paid vacation, personal, and sick leave time off
  • 12 paid holidays, 14 on election years
  • Education Reimbursement Program
  • Group life insurance
  • Referral Bonus program
  • Employee assistance program that allows for covered behavioral health visits
  • Qualified employer for the Public Service Loan Forgiveness Program
  • Free Parking for most positions
  • Free LinkedIn Learning access


Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruit, select, develop, and promote employees based on individual ability and job performance. Our policy is to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, creed, religion, sex, national origin, ancestry, age, sexual orientation, gender identity, physical or mental disability, or veteran status. We will comply with the spirit as well as the letter of all applicable state and federal laws.

If you are a qualified individual with a disability and require reasonable accommodation in completing this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.

The State of Indiana has established a culture that welcomes equity, inclusion, and opportunity for all employees and applicants. We encourage you to apply if you feel you have the transferrable skills to be successful in this position and we look forward to reviewing your application.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Public Administration

SALARY

$60k-80k (estimate)

POST DATE

03/20/2023

EXPIRATION DATE

11/02/2023

WEBSITE

state.in.us

HEADQUARTERS

INDIANAPOLIS, IN

SIZE

15,000 - 50,000

FOUNDED

1816

CEO

ERIC HOLCOMB

REVENUE

$10B - $50B

INDUSTRY

Public Administration

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About State of Indiana

Children Special Health Svc is a human resources company based out of 100 N Senate Ave, Indianapolis, IN, United States.

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The following is the career advancement route for Operations Analyst positions, which can be used as a reference in future career path planning. As an Operations Analyst, it can be promoted into senior positions as a HR Operations Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Analyst. You can explore the career advancement for an Operations Analyst below and select your interested title to get hiring information.

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If you are interested in becoming an Operations Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Analyst for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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The operations analyst’s job entails scheduling and managing this process.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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A career as an operations analyst requires dedication to continuing education.

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The business operations analyst will often be required to possess and make use of the following skills, knowledge and abilities as a driving force to enhance productivity.

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Get familiar with the fundamentals.

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Pursue a professional certification.

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Step 3: View the best colleges and universities for Operations Analyst.

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