Stahl & Associates Insurance is seeking a Personal Lines Account Manager to join our dynamic and growing team in Lakeland, FL. We are looking for a knowledgeable and friendly insurance professional who can provide superior service to our private clients.
This individual will quote new and renewal business using in-house and online rating software and evaluate risk exposures to determine proper placement of personal accounts. This person will also consult with clients on best coverage options and answer any policy and coverage related questions. In addition, this individual will process incoming policies, endorsements and renewal offers and upload and attach documents and correspondence into the Agency Management System, as well as document all conversations and correspondence with customers, carriers, and underwriters, as it pertains to policies and coverage. Other general administrative tasks may be added to meet business needs.
 

• Excellent customer service skills
• Working knowledge of personal lines of coverage, including Auto, Homeowners, Umbrella, Watercraft, Flood, Wind, Excess & Surplus Lines
• Strong verbal and written communication skills
• Ability to handle problem situations in a professional manner
• Ability to multi-task and prioritize workload
• Self-starter who can work independently
• Working knowledge of MS Office, including Word, Excel, Outlook and Teams
• Experience with in-house and online rating software
• At least 2 years' independent agency experience preferred
• AMS 360 experience highly valued
• Current FL 220 or 20-44 Resident Personal Lines License required
• Designations are desired, but not required

Founded in 1983, Stahl & Associates Insurance is one of the largest privately-owned independent agencies in Florida. We place a high value on our loyal, long-term staff of knowledgeable insurance professionals and we strive to promote a team environment that encourages personal growth, creative thinking and career satisfaction. Our positions offer a rich array of company benefits, including competitive salaries, continuing education, generous PTO, a hybrid work from home program, and excellent work/life balance. Join Team Stahl!