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7 Front Office Medical Receptionist Jobs in Cumming, GA

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StaffingResources Suwanee
Cumming, GA | Full Time
$58k-75k (estimate)
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Front Office Medical Receptionist
$58k-75k (estimate)
Full Time 4 Months Ago
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StaffingResources Suwanee is Hiring a Front Office Medical Receptionist Near Cumming, GA

Job Title:
  • Front Office Representative $15.00 - $17.00 per hour.
General Summary of Duties:
  • Responsible for assisting physicians and management with all clinical, clerical, and organizational tasks revolving around patient care.
  • Coordinates patient check-in procedures, collects patient payments, and manages all information necessary for patient visits.
Reports To: Office Manager.
Responsibilities:
Duties include but are not limited to:
  • Greets patients and visitors in a prompt and helpful manner; provides instructions/directions as needed.
  • Ensures patient information is complete and accurate; updates patient profiles and scans required documents in Greenway if necessary.
  • Collects co-payments and outstanding balances.
  • Manages patient monies collected and closes batches at end of the day.
  • Provides necessary release and HIPAA forms to the patient for completion and signature.
  • Informs clinical staff or other appropriate parties of patient arrivals.
  • Generates fee tickets when patients arrive and assemble patient charts for next-day visits.
  • Ensures patient referrals are obtained as required by managed care plans.
  • Monitors schedule and organizes patient flow for office appointments; communicates end-of-day no shows to the scheduling area.
  • Maintains clean and orderly waiting area; coordinates patient movement, reports problems or irregularities to Office Manager.
  • Meets or exceeds quality and productivity standards as set by the Office Manager.
  • Answers emails and voicemails and returns patient calls in a timely and efficient manner.
  • Completes requests for information from other staff and ensures that they are handled promptly and effectively to guarantee payment on patient accounts.
  • Abides by and promotes HIPAA compliance; maintains the strictest confidentiality with regard to patient information.
  • Participates in staff meetings as directed by the Office Manager.
  • Participates in marketing activities as directed by the Office Manager.
  • Cross-trains and performs other office functions including phone triage, check-in/check-out, scheduling, pre-certification, or medical records as directed by the Office Manager.
  • Any other duties and/or special projects as assigned.
Required Education, Skills, and Experience:
  • High School Diploma or GED required.
  • Certified Medical Assistant preferred.
  • 2-3 years of specialty clinic experience, gastroenterology experience preferred.
  • Front Desk representative must be computer literate and able to operate Greenway and multiple Microsoft Office applications.
Additional Skills and Experience:
Front Desk Representative must be able to:
  • Possesses the ability to deal with patients, visitors, co-workers, and physicians with courtesy and respect.
  • Displays a professional outgoing warm and helpful attitude.
  • Possesses compassion for dealing with people who are ill and need help.
  • Plan, prioritize, and complete multiple tasks as delegated by the Office Manager.
  • Work under pressure; assess, respond, and communicate issues in a timely manner.
  • Communicate clearly with patients and coworkers through the telephone, email, and in person.
  • Interpret and apply clinical and non-clinical policies and procedures.

Job Summary

JOB TYPE

Full Time

SALARY

$58k-75k (estimate)

POST DATE

11/20/2022

EXPIRATION DATE

01/07/2023

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