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JOB SUMMARY
Supports the General Manager and his/her team by completing administrative responsibilities. Duties include organizing, composing and distributing correspondence to both employees and guests, initial response and follow up to inquiries and collecting and tracking problem resolution information.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the administrative assistance, clerical services, or related professional area.
OR
• 2-year degree from an accredited university in Secretarial Studies, Business Administration, Hotel and Restaurant Management, or related major; no work experience required.
CORE WORK ACTIVITIES
Providing Documentation and Reporting Support
• Assists managers in preparation of various reports and presentations.
• Assists with the design and preparation of statistical reports as needed.
• Attends, transcribes and distributes minutes, and participate in staff meetings, executive committee meeting and department meetings as needed.
• Makes new files, maintains existing files.
• Maintains giveaway/donation files and assists in making reservations.
• Provides administrative support to manager/s and department.
Supporting Correspondence
• Composes, produces and signs correspondence on routine matters.
• Produces and distributes correspondence as required.
• Answers department phones.
• Acts as a receptionist for manager and, when necessary, other department members, providing assistance to callers as required.
• Sorts and distributes mail.
Ensuring Exceptional Customer Service
• Providing services that are above and beyond for customer satisfaction and retention.
• Managing day-to-day operations, ensuring the quality, standards and meets the expectations of the customers on a daily basis.
• Attends meetings and communicates with executive and peers as an effort to improve quality of service.
Additional Responsibilities
• Ensures VIP amenity requests from GM/DOPS are handled in timely manner.
• Signs for managers and release, with specific permission.
• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Attends meetings to plan, organize, prioritize, coordinate and manage activities.
• Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems.
• Informs and/or updates the executives and peers on relevant information in a timely manner.
Other
$41k-52k (estimate)
09/22/2022
01/03/2023
foresthillshtls.com
Dallas, TX
<25
The following is the career advancement route for Executive Secretary positions, which can be used as a reference in future career path planning. As an Executive Secretary, it can be promoted into senior positions as an Executive Assistant IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Executive Secretary. You can explore the career advancement for an Executive Secretary below and select your interested title to get hiring information.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Executive Secretary job description and responsibilities
Helps top executives with tasks they are too busy to perform but need to be done.
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Manage the administrative tasks needed to support the work of top leaders.
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Coordinate day-to-day duties and keep them on schedule.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Executive Secretary jobs
Hold an associate’s degree.
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With previous relevant experience.
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Have a high school diploma or GED but no further education, although some are college-educated.
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Get the right training and work experience.
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Proven experience as executive secretary or similar administrative role.
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Step 3: View the best colleges and universities for Executive Secretary.