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Job Description

Overview

St. Helena Dental Studio has an opening for a Receptionist in St. Helena, CA. The idea candidate will be able to provide excellent, 5-star customer service, and multi-task with a smile. If you're looking to join a highly-trained team who goes to work and has fun together, then look no further! We provide a working environment like no other dental office you have ever seen! We offer all this and a compensation package that includes medical/dental/vision insurance plans, PTO and 401k.

Responsibilities

  • Greet and check in patients in a friendly manner
  • Responsible for managing and keeping the hygiene schedule full and making sure all patients have future appointments scheduled
  • Maintain a full schedule of patients daily
  • Assist patients with understanding and accepting their clinical diagnosis
  • Calculate fees for dental treatment
  • Coordinate financial agreements for the patient's financial responsibility of dental treatment
  • Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary.
  • Support the front desk staff members by fulfilling patient care responsibilities
  • Check and respond to voicemails and emails left for the office
  • Assist with other office duties as requested or needed

Qualifications

  • Prior dental front office experience required 
  • Versed in Dentrix is highly preferred
  • Bilingual (Spanish) preferred  
  • Highly effective verbal and communication skills
  • Excellent customer service skills
  • Professionalism in all aspects of job
  • Strong interpersonal and relationship building skills
  • Ability to multi-task and work in a fast paced environment

Skills for Receptionist

The job skills required for Receptionist include Customer Service, Front office, Communication Skills, Futures, Responsibility, Patient Care etc. Having related job skills and expertise will give you an advantage when applying to be a Receptionist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Receptionist. Select any job title you are interested in and start to search job requirements.

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Career Path for Receptionist

The following is the career advancement route for Receptionist positions, which can be used as a reference in future career path planning. As a Receptionist, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Receptionist. You can explore the career advancement for a Receptionist below and select your interested title to get hiring information.