ARBOR HOUSE CASE MANAGER

Compensation $21.00/hour

Employment Type: Part-Time

Non-Profit organization

JOB SUMMARY: Provides Case Management and appropriate supportive services women with children and single women in our prevention program. The Case Manager formulates case plans that promote moving towards self-sufficiency.

DUTIES AND RESPONSIBILITIES:
Application Process:

• Completes an initial assessment to ensure individual/family is good fit for the program.
• Works with clients to ensure short and long term goals are being met.
• Provides Supportive services

Case Plan:

• Develops a comprehensive client-driven case plan with both short-term and long-term goals

identified.

• Completes a timeline and measures for each goal
• Monitors progress towards goals in regularly scheduled weekly sessions
• Evaluates and adjusts case plans as needed and provides written warnings with consequences if

satisfactory progress in not being met

• Empowers clients to become involved in their own planning and goal setting
• Refers clients to appropriate resources to assist with meeting goals
• Assures that specific HUD program goals are consistently being met and provides extensive case

work to foster transition from homelessness to permanent housing

Record keeping and Reporting:

• Maintains client files to include conversations, warnings, progress towards goals and

documentation of any incidents

• Report critical incidents immediately to the Director of Shelter Services
• Collects data necessary to meet funding requirements and statistical reports
• Completes the daily bed log, capacity reports, case management logs, turn-away reports and

termination reports in a timely manner

Property Management:

• Assures the safety of each property through frequent tours of the facilities inspecting for any

hazards or repair needs

• Reports any hazards to the Director for immediate attention; communicates with client service to

insure safety for the residents

• Monitors the performance of client service and provides coaching to improve their ability to

manage situations during off-hours

• Assures that client receives all the training necessary to meet their job expectations

Teamwork and Collaboration:

• Participates in company meetings and commits to group decisions
• Role model effective team behaviors
• Demonstrates effective communication skills in building relationships with all client service and

employees

• Creates good working relationships with local welfare administrators and other area service

providers and support groups to facilitate the access to the area resources for the clients

• Substitutes for other staff when need arises

Values and Culture:

• Treats all clients, visitors and employees with caring, kindness, respect and dignity
• Maintains strict confidentiality of all information
• Adheres to the politics in the use of computer technology and all telecommunication devices

Core Job Requirements:

• Computer skills including Microsoft Word and Excel with the ability to learn new programs
• Experience in Human Services and with a variety of populations
• Ability to solve problems, make decisions, resolve conflicts and LISTEN
• Ability to deal calmly to crisis situations
• Strong interpersonal skills with the ability to be compassionate and firm and always maintain

confidentiality

• Knowledge of community resources
• Ability to be flexible

Behavioral Competencies:

• Accountability
• Adaptability and Flexibility
• Conflict Resolution
• Counseling Skills
• Honesty/Integrity
• Persuasion
• Teamwork and Collaboration

Education:

• Bachelor’s Degree in Psychology, Counseling, or Human Services a must
• Human Services Experience Preferred
• Must be able to pass drug test and background check

• Part-Time work week

Pay: $21.00/hr

Job Type: Part-time

Pay: From $21.00 per hour

Expected hours: 20 per week

Schedule:

• Day shift

Ability to commute/relocate:

• Gainesville, FL 32609: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person