Description

POSITION SUMMARY

The Administrative Assistant is the first contact and impression maker to the guests of SRS. This role interacts with all levels within the organization, greeting and assisting visitors and answering inbound calls. The Administrative Assistant continuously offers the highest level of service to all phoenix Market Leaders, Brokers & Staff while maintaining the professional image of the company through prompt, courteous, and efficient service. The Administrative Assistant reports to the Phoenix Sr. Operations Coordinator (SOC) and assists with a myriad of administrative tasks for the SOC and all other members of the office. This position is Monday through Friday and will consider full-time or as a part-time position. 

ESSENTIAL DUTIES

The following are some of the more pertinent job duties and is not an exhaustive list: 

Reception:

· Provide telephone support and informational assistance for inbound calls; monitor general voicemail

· Monitor ring camera

· Greet visitors and assist with traffic flow, take messages, and assist guest/clients as needed

· Serve as point of contact for office vendors/suppliers

· Order and stock all supplies; maintain appropriate inventory levels in supply areas

· Process and distribute mail, overnight packages, courier deliveries

· Keep conference rooms, printers & copiers, lobby & kitchen areas clean and stocked daily

· Work with IT to ensure lobby TV’s and electronic equipment runs smoothly

· Perform other duties as assigned/needed (such as birthday celebrations, food orders for lunch meetings, etc.)

· Scheduling maintenance and repairs of office equipment as needed

· Pro-actively ensure day-day office operations/facilities run smoothly

Administrative:

· Prepare conference rooms for meetings 

· Assist marketing with sign installation orders & tracking

· Schedule meetings and update meeting/conference room calendars. 

· Prepare FedEx Labels as needed

· Perform other duties as assigned/needed (such as certified mail runs, binders, general filing/scanning, lobby holiday decorations, etc.) 

· Assist the Senior Operations Coordinator & Marketing Department with office events, culture initiatives, administrative support, various administrative tasks, and special assignments or projects as needed. 

Requirements

QUALIFICATIONS 

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND EXPERIENCE

· College degree preferred, but not required

· Working knowledge of Microsoft Outlook, Word, Excel, PowerPoint, Adobe Acrobat, as well as general knowledge of Smart TV & Direct TV operation.

SKILLS AND COMPETENCIES

· Proactive self-starter with exceptional organizational skills, deductive reasoning, able to multitask and work in a dynamic environment

· Timely

· A team player, flexible, adaptable with a strong work ethic, confidential, and able to communicate professionally in stressful situations with a win-win goal in mind

· Proactive problem solver and adept at anticipating the needs and gathering information

· Independent by nature, able to take direction, and receive constructive feedback

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands and fingers to handle or feel, reach with hands and arms, and talk and hear. The employee must regularly lift and/or move up to 10 pounds and moderately lift and/or move up to 20 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.