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Description
Responsible for enhancing and improving the SRHM /Hampton Inn and Suites experience by providing outstanding service to ourguests. Demonstrates and promotes SRHM'S core values of the Golden Rule which includes treating others in the same manner we would like to be treated. Available to work flexible hours as this is a floatig poition .
Requirements
Greet all guest, vendors, and visitors professionally, and with a smile
Process guests check-in and check-outs in accordnce with hotel policies and procedures
Make and confirm guest reservations
Answer phone professionlly and cordially
Assist guest with special requests including room placement when possible
Flexible to cover varying shifts for a floating position
Full Time
$28k-39k (estimate)
10/17/2022
12/31/2022
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Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
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Some front desk agents served a hotel associate apprenticeship.
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The front desk agent can check different guest queries, they can check different problems and various complaints.
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The front desk agent can also post charges towards a guest account.
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Check for sold-out dates before promising availability.
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Desk Clerks typically study at similar levels compared with Front Desk Agents.
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