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SPS Commerce is growing- We are currently looking for a Technical Account Manager (TAM) to join our General Merchandise, Home and Pet Retail team. As a TAM you drive confidence in future growth opportunities by maintaining a stable technical solution and ongoing alignment that lay the foundation for business transformation. You will also proactively prescribe enhancements to a customer’s solution utilizing insights and trends. The TAM will elevate the customer experience by advocating for accounts and focusing on relationship management.
This is a hybrid role based out of our MN office.
Does this sound like you?
Why join SPS?
We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.
At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources, and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win.
Careers don’t just grow here, they’re made here.
The Day-to-Day
The Technical Account Manager positively impacts customer retention and growth while promoting overall operational success, by monitoring customer portfolios within their Customer Success segment, mitigating customer effort and support engagements by providing relevant technical guidance. The TAM advises and advocates for accounts, coordinating with SPS teams to ensure customer needs are addressed.
Education and Experience
SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.
EOE including disability/veteran
#LI-HYBRID
Other
IT Outsourcing & Consulting
$95k-129k (estimate)
11/06/2022
04/03/2024
spscommerce.com
MINNEAPOLIS, MN
1,000 - 3,000
1987
Public
IAN REDLIN
$200M - $500M
IT Outsourcing & Consulting
SPS provides on-demand supply chain management solutions for businesses.
The job skills required for Technical Account Manager include Leadership, Commitment, Initiative, Written Communication, Problem Solving, Customer Success, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Account Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Account Manager positions, which can be used as a reference in future career path planning. As a Technical Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Account Manager. You can explore the career advancement for a Technical Account Manager below and select your interested title to get hiring information.
If you are interested in becoming a Technical Account Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Account Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Account Manager job description and responsibilities
Developed new specialty business by providing technical support and relationship management across cross functional teams at new and existing accounts.
01/04/2022: Charlotte, NC
Furthermore, a technical account manager must monitor the delivery of services and report progress to managers or supervisors.
02/13/2022: Modesto, CA
Technical account managers provide high-level tech support to their customers and project teams before and after a sale or transaction.
01/24/2022: Burlington, VT
The technical account manager will work with the client to build strong relationships and ensure customer satisfaction.
03/09/2022: Greensboro, NC
They provide reports to product developers and stakeholders product performance and track account metrics.
12/31/2021: Binghamton, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Account Manager jobs
Those Technical Account Managers who do attend college, typically earn either a Business degree or a Computer Science degree.
02/03/2022: Anderson, IN
View more details on Technical Account Manager salaries across the United States.
02/05/2022: Chillicothe, OH
Extensive experience within a technical or account management area.
12/23/2021: Madison, WI
Help drive team expertise and technical thought leadership.
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Proven ability to consult and be consulted on topics requiring product/technical expertise.
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Step 3: View the best colleges and universities for Technical Account Manager.