About UsAt Sprinter Health, we're focused on dramatically expanding access to healthcare by reimagining the patient experience—delivered at home and powered by technology for scale. Sprinter Health is building the clinical and technological infrastructure to realize a future of healthcare untethered. We have a rapidly growing team of visionary leaders who are passionate about increasing access to care, lowering healthcare costs, and improving outcomes for patients. We’re backed by prominent VC’s, advised by a medical board of industry leaders, and led by former executives, physicians, and engineers from Google, Facebook, Labcorp, and Disney. About the roleWe are looking for an Implementation Manager to join our fast-paced start-up environment at Sprinter Health. As one of the foundational hires in our Implementation organization, you will have the opportunity to shape how we onboard partners as we execute our mission to dramatically expand access to healthcare. You will partner with Sales, Operations, Product, and Engineering to ensure successful launches that address the needs of our partners and their patient. Our Implementation Managers continually drive business value for our partners’ while partnering with Sales, Engineering, Product Management, and Marketing. What You Will Do* On-board and guide partners to enable a seamless implementation experience.* Manage partner implementations and clinician onboarding, including timeline development and management, scoping, workflow design, and training.* Facilitate cross-functional coordination across partnerships, operations, product, and engineering to deliver on-time go-lives that meet and exceed partner expectations* Report on partner implementation status and proactively escalate risks* Develop strong, lasting partner relationships and deep understandings of our partners’ organizations and patient populations* Responsible for an “on-time” go-live as planned/promised* Act as an internal advocate for partners during onboarding, translating actionable partner feedback to cross-functional internal teams* Own development and continuous improvement of our implementation process and documentation Requirements* 5 years in a partner-facing role * Strong interpersonal skills and experience in quickly building partner relationships* History of success in an implementation manager role, or equivalent in a dynamic, start-up environment* Previous experience in technology and/or healthcare companies.* Have a continuous improvement mindset and contribute to the process of the team* Excellent verbal and written communication. * A Bachelor's degree is requiredTravel would be required 25% -30%.