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Front Desk Associate
$41k-57k (estimate)
Full Time | Accommodations 2 Months Ago
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SpringHill Suites by Marriott is Hiring a Front Desk Associate Near Hagerstown, MD

The Front Desk Associate is responsible for the oversight of all guest matters and concerns. Specific responsibilities include but are not limited to:
  • Check-in / Check-out
  • Reports / Record keeping
  • Greet / Escort guests
  • Guest services / VIP services
  • Cash handling
  • Maintenance / Security
  • Quality assurance
  • Guest relations
  • Communication
  • Working with others
  • Safety and security policies and procedures.
Knowledge, Skills and Abilities Required:
  • High school diploma or equivalency preferred.
  • Brand Specific training (e.g., Tips, etc.)
  • Ability to perform the physical aspects of the job including sitting, bending, climbing, standing, reaching and walking
for up to 90% of the workday and lifting and carrying up to 60 lbs.
  • A team player, willing to take a proactive approach to the administration of day-to-day business.
  • Exceptional customer service skills including quality standards for service.
  • Strong, solid oral and written communication skills, including excellent telephone etiquette skills.
  • Ability to manage multiple customer needs with a positive attitude.
Our success starts with the associates that work in our hotels, so we take great pride in hiring honest, hard-working, reliable people who are willing to share and accept our principles. In return, we offer competitive salary and benefit packages, and encourage continuing education by offering tuition reimbursement.
Plamondon Hospitality Partners is an equal opportunity employer and participates in the federal government's E-Verify program.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Accommodations

SALARY

$41k-57k (estimate)

POST DATE

02/07/2023

EXPIRATION DATE

06/23/2023

WEBSITE

springhillsuites.marriott.com

HEADQUARTERS

FRANKENMUTH, MI

SIZE

200 - 500

FOUNDED

2004

CEO

MATT DAVIS

REVENUE

$10M - $50M

INDUSTRY

Accommodations

Show more

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The job skills required for Front Desk Associate include Customer Service, Guest Service, Written Communication, Cash Handling, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Associate. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front Desk Associate positions, which can be used as a reference in future career path planning. As a Front Desk Associate, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Associate. You can explore the career advancement for a Front Desk Associate below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Associate job description and responsibilities

Front Desk Associate keeps the front desk and lobby area clean and neat.

01/02/2022: Houston, TX

The Front Desk Receptionist will perform a variety of general office duties such as client service, data entry, requisition of supplies, secretarial services, mail services, public relations, correspondence, and word processing.

02/05/2022: Saint Louis, MO

Working at the front desk requires using computers to keep records, process payments, and complete other tasks.

03/03/2022: Virginia Beach, VA

Maintaining cleanliness of front desk areas to contribute to an exceptional facility experience.

01/04/2022: Trenton, NJ

The Front Desk employee ensures positive customer experience.

12/09/2021: Lafayette, LA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Associate jobs

A front desk agent does not need any experience but should have a high school degree or GED equivalent.

02/14/2022: Memphis, TN

A front desk receptionist needs to be highly organized, friendly and engaging.

01/09/2022: Chillicothe, OH

Because a front desk worker has to multitask and serve many guests at once, a good employee must keep calm under pressure.

02/03/2022: Bridgeport, CT

Front desk employees need to be able to get along and work with a variety of people.

02/24/2022: Monroe, LA

Always Be Available as a Mentor.

03/03/2022: Lancaster, PA

Step 3: View the best colleges and universities for Front Desk Associate.

Butler University
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