Senior UX Designer

At SpotOn, we’re helping small businesses and restaurants compete and win with technology to better connect with their customers. Think marketing software, website development, e-commerce, reservations, online ordering, digital loyalty, review management, and both retail and restaurant point-of-sale (POS) solutions.

Recently, SpotOn has:

• Raised $300M in Series F funding (valuing SpotOn at $3.6 Billion)
• Earned awards for Great Places to Work and Built In’s Best Places to Work for 2022 & 2023
• Earned award for Inc’s Fastest Growing Company in 2023
• Rated the top-rated point-of-sale (POS) for Restaurants, Bars, Retail, and Small Business by Capterra users
• Helped local businesses succeed with technology and support to battle through the labor shortage while also helping their employees earn more. 

As Senior UX Designer at SpotOn, you will apply your hybrid skill sets in interaction design and visual design to create compelling UX solutions, informed by user research and analytics. The team will focus on creating simple and innovative solutions that address merchants and employees needs in Restaurant businesses across the United States. 

Responsibilities

• Drive creative and holistic design thinking across diverse product releases, web and mobile platforms, and devices.
• Build strong relationships and operating rhythms with cross-functional partners to efficiently implement user experiences that are customer-centric, cohesive, inclusive, and well-informed.
• Be responsible for and effectively advocate for SpotOn users in a fast-paced environment.
• Plan and track your UX projects and deliverables from inception to completion through iterative stages, optimizing for user experience quality and design productivity.
• Produce meaningful, comprehensive design solutions for information architecture, navigation, task flows, UI patterns and components, and all manner of interaction design specifications for enhancing ease of use for mobile, Web and POS device platforms.
• Apply strong foundational knowledge of visual design principles to your design solutions, working within the SpotOn design system and brand guidelines.
• Participate in the planning and conducting of user research activities to inform your iterative design decisions via customer input as well as data analytics.
• Proactively participate in group design reviews to receive and share feedback and ensure high quality designs and great customer experience outcomes.
• Occasionally work across time zones as needed.

Qualifications

• 5 years of product user experience design with an accompanying UX-focused portfolio of work samples for web and mobile applications. Please be prepared to articulate the design challenge or problem that was solved and your design rationale behind your design choices, in addition to your design artifacts.
• Bachelor’s Degree Required, in Human Computer Interaction, Information Design, Graphic Design, or a related design or behavioral science discipline, or equivalent experience.
• Excellent written and verbal communication skills in English – bonus for additional language skills.
• Excellent communication, presentation, interpersonal, and analytical skills; the ability to communicate complex interaction concepts clearly and persuasively across different audiences and varying levels of the organization.

Skills & Experience

• Experience designing for software product experiences from inception to shipment.
• Experience with design thinking frameworks, as well as translating UX research insights into inventive design solutions that address user needs/pains.
• Experience with mobile-first product design and designing UX for consumer-facing and business-facing web and mobile applications.
• Sharp attention to detail.

• Experience balancing product, development, and user-centered goals to help shape overall product strategy.

Effective in working across organizational boundaries to collaborate freely with partners across Brand, Marketing, Product Management, Engineering and neighboring UX teams.

Benefits:

At SpotOn, we put people above everything else. We’re known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can’t take care of our clients without taking care of our employees first, and that’s why we invest in you with a competitive benefits package that includes the following:

• Medical, Dental, and Vision Insurance 
• 401k with company match
• Restricted Stock Units
• Flexible Time Off
• Volunteer Time Off
• Headspace membership for guided meditation and stress relieving tools
• Employee Resource Groups for Diversity and Inclusion, Women, LGBTQIA , and other communities
• Monthly cell phone and internet stipend
• Subscription to Linkedin Learning and Tuition reimbursement of up to $2k per calendar year 

Compensation:

• Our base pay range is $118,000 -$170,000 for this role
• Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan
• Offers will be reflective of the candidate’s location and experience.

SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.