At SpotOn, we’re helping small businesses and restaurants compete and win with technology to better connect with their customers. Think marketing software, website development, e-commerce, reservations, online ordering, digital loyalty, review management, and both retail and restaurant point-of-sale (POS) solutions.

In the last year, SpotOn has:

• Raised $300M in Series F funding (valuing SpotOn at $3.6 Billion);
• Earned awards for Great Places to Work and Built In’s Best Places to Work; and
• Helped local businesses succeed with technology and support to battle through the labor shortage while also helping their employees earn more. 

This year, we’re going even bigger—caring hard and moving fast down the path of high growth and positive impact. 

That’s where you come in. We're looking for a Technical Program Manager that can work with a variety of stakeholders to drive progress on out integrations development. Clearly defining success, driving consensus with a bias towards action, and keeping the end customer in mind, you'll make pages of plans then ensure everyone is on the same one.

What You’ll Be Doing 

• Serve as matrixed Program Manager on multiple technology initiatives
• Be a key driver in building an effective process for cross functional teams to collaborate and effectively managing both product and project level initiatives
• Ensure business requirements are met and tracked through visual and technical design
• Develop and drive functional agile best practices
• Serve as the liaison between SMEs and Product to deliver product initiatives
• Plan, scope, resource, coordinate, communicate status, manage risks and track progress across multiple product work streams
• Work with various product organizations across SpotOn to ensure functional requirements are understood, prioritized and delivered
• Work closely with product, design, and engineering stakeholders throughout the product development lifecycle to resolve blockers, influence decisions, address questions, and balance between functionality and user experience across multiple timezones (North America, India, and Europe)
• Prepare and present project status updates to key stakeholders, including executive management. 
• Meet with key team members as necessary to better understand risks and blockers and help to mitigate risks and unblock people. 

Qualifications

Research shows that women and members of underrepresented groups tend to apply to roles only when they check every box on a job description. We encourage you to apply if you meet the majority of qualifications and if this role is aligned with your career trajectory.

• 5 years of overall experience as a technical program manager in an engineering organization
• ​​Comfortable with uncertainty, being able to build and run at the same time, energized by a complex and evolving environment
• Experience driving diverse and/or company-wide programs
• Demonstrated ability and experience to influence, develop productive working relationships, and lead technical teams and key stakeholders from different business functions
• ​​Ability to exercise technical judgment to keep goals for programs, projects and products attainable within a given timeline
• Able to bring order to a complex situation with various stakeholders approaching a strategic problem in different ways
• Ability to comfortably and confidently present to all levels within the enterprise and to work with both technical and non-technical individuals
• Highly organized with a strong sense of urgency to meet deadlines
• Exemplary written and verbal communication skills. 
• Experience with Jira or other project management tools is preferred
• Good understanding technical systems as they pertain to building complex, cross-system integrations (eg, APIs, asynchronous messaging systems, etc)
• Experience working with Salesforce and/or Netsuite

Benefits

At SpotOn, we put people above everything else. We’re known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can’t take care of our clients without taking care of our employees first, and that’s why we invest in you with a competitive benefits package which includes:

• Medical, Dental and Vision Insurance 
• 401k with company match
• Restrickted
• Paid vacation, holiday and sick time 
• Headspace membership for guided meditation and stress relieving tools through the Sequoia App*
• Employee Resource Groups for Diversity and Inclusion, Women, LGBTQIA , and other communities
• Monthly cell phone and internet stipend
• Unlimited access to virtual audio and visual workouts through the Sequoia App*
• Subscription to Linkedin Learning to expand your knowledge on all kinds of fun topics
• Tuition reimbursement for up to 2k per calendar year to assist with classes of your choice

* for those enrolled in the Anthem plan

SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.