ESSENTIAL DUTIES AND RESPONSIBILITIES:
The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide outstanding customer service to guests and all other employees by exceeding our mission statement: “We are here for the guest. Period”
• Ability to think safety and work in a safe manner.
• Assumes a greater degree of responsibility in the absence of the Food & Beverage Supervisor.

Cashier/Host/Hostess

• Greet guests, escort them to tables, and provide menus.
• Handle customer complaints.
• Inspect dining room serving stations for neatness and cleanliness, and requisition table linens and other dining room supplies for tables and serving stations.

Bartender

• Take orders from customers or Beverage Server.
• Mix ingredients such as liquor, soda, water, sugar, and bitters to prepare cocktails and other drinks. Prepare alcoholic or nonalcoholic beverages using standard recipes.
• Serve wine and draught or bottled beer.
• Collect money for drinks served and give proper change. Enter items in point of sale system.
• Handle cash and non-cash transactions.
• Order or requisition liquors and supplies. Stock and rotate bar with liquors, beer, wine, mixers, and other items needed for service of beverages.
• Arrange bottles and glasses to make attractive display.
• Slice and pit fruit for garnishing drinks, using proper knife handling skills.
• Prepare appetizers such as pickles, cheese, and cold meats.
• Replenish bar snacks such as chips, pretzels, and nuts.
• Request identification from customers when legal age is questioned.
• Replenish beverages as requested, frequently checking back with guest to inquire about satisfaction. Perform side work as directed by management.
• Perform general cleaning tasks using standard cleaning products as assigned to adhere to health and safety standards.

Beverage Server

• Walk assigned area offering drinks (alcoholic beverages, soft drinks and hot beverages) to guests in a friendly manner.
• Observe guests to respond to any additional requests.
• Stock station with all necessary cups, straws, napkins, ice and other items needed.
• Keep beverage-dispensing system full by having empty boxes of syrups changed for service of soft drinks.
• Keep beverage-dispensing system and storage areas clean and free of debris.
• Keep station areas clean and organized for ease of service.
• Help keep the work area clean and free of trash and debris.
• Perform any general cleaning tasks using standard cleaning products as assigned to adhere to health and safety standards.
• Keep all equipment thoroughly clean, and notify management of any repairs needed.
• Take beverage order and relay to Bartender.
• Collect order from Bartender, pay Bartender for beverage, add appropriate garnish, place on tray, and serve to patrons with cocktail napkins.
• Collect payment from patrons.
• Take orders for and serve light meals and hors d'oeuvres.
• Request identification from customers when legal age is questionable.
• Remove empty or dirty glasses and bottles and return them to the bar or kitchen.

Server Assistant

• Carry dirty dishes from dining room to kitchen.
• Wipe table tops and chairs with damp cloth.
• Replace soiled table linens and sets tables with silverware and glassware.
• Replenish supply of clean linens, silverware, glassware, and dishes in dining room buffet.
• Supply service bar with food such as soups, salads and desserts.
• Serve ice water, hot and cold non-alcoholic beverages, and butter to patrons.
• Clean and polish glass shelves and doors of service bars equipment such as coffee urns and cream and milk dispensers.
• Make coffee and fill fruit juice dispensers.
• Sweep and mop floors.
• Clean spills immediately.

Banquet Server

• Check tables for clean and proper set up.
• Check floors and surrounding area to ensure clean environment.
• Answer questions and receive suggestions regarding food and service.
• Serve courses from kitchen and beverages from service bars.
• Garnish and decorate dishes preparatory to serving as required.
• Monitor and act to ensure quality of food temperature, presentation and freshness.
• Observe guests to respond to any additional requests and to determine when meal has been completed.
• Clear and reset tables at conclusion of each course.

Buffet Attendant

• Serve food from counters and steam tables to employees and/or guests.
• Replenish foods at serving stations.
• Cut and chop lettuce, vegetables, fruits deserts, and other foods by following specifications of standardized recipes.
• Preparation of cooked meats.
• Clean and sanitize workstation making sure everything is covered, labeled, dated, and rotated to ensure quality and healthy food.
• Communicate with employee/guest to ensure proper service.
• Perform general cleaning tasks using standard cleaning products as assigned to adhere to health and safety standards.
• Brew coffee and tea.

Dishwasher

• Scrape food from dirty dishes and washes them by hand or places them in racks or on conveyor to dishwashing machine.
• Hold inverted glasses over revolving brushes to clean inside surfaces.
• Wash pots, pans and trays.
• Sweep and mop kitchen floors.
• Wash worktables, walls, refrigerators and meat blocks.
• Segregate and remove trash and garbage and places it in designated containers.
• Steam cleans or hoses out garbage cans.
• Transfer supplies and equipment between storage and work areas.
• Wash and peel vegetables.
• Perform any general cleaning tasks using standard cleaning products.
• Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS).
• Present a positive image of the Tribal organization to its guests and vendors and to assist them as required.
• Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
• Perform any other duties that may be assigned from time to time.

SUPERVISORY RESPONSIBILITIES:
Minimum supervisory responsibility required, such as training employees, providing direction on assignments. Utility Staff I/Supervisor is in-charge when Food and Beverage Supervisor is not on duty.
EDUCATION AND EXPERIENCE (MUST BE DOCUMENTED):

• High school diploma or equivalent preferred but not required.
• One to three months related experience and/or training; or equivalent combination of education and experience.

CERTIFICATION, LICENSES AND ANY ADDITIONAL REQUIREMENTS:

• Must pass periodic random drug screens.
• Must pass pre-employment physical.
• Must possess at all times a current Food Workers Certificate issued by Riverside County.
• Must be able to pass background suitability investigation.
• Must obtain a Tribal Gaming License.
• Must obtain all other applicable certifications and licenses.
• Must provide proof of eligibility to work in the United States within 72 hours of employment.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to talk and hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use upper extremities, including but not limited to, hands and fingers to handle, or feel; reach with hands and arms. They may be occasionally required to climb or balance, stoop, bend, push, pull, twist, kneel, crouch, or crawl. The employee must occasionally lift up to 25 pounds and/or push, pull up to 25 pounds. The employee is occasionally required use repetitive movements to complete tasks. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employee may be occasionally required to work in low light conditions, and may be exposed to loud noise for extended periods.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Multiple locations.
• Some enterprises are open 24 hours per day, 7 days per week; therefore, you must be flexible to work any and all hours.
• Must be available for emergency calls 24/7.
• Must be available to work weekend and holidays.
• Some enterprises are gaming facilities.
• Some enterprises are not a smoke-free environment.
• Surveillance cameras and audio equipment monitor the premises recording activity throughout most of the facilities on 24 hours per day, 7 days per week basis.

INDIAN PREFERENCE ACT :
The Twenty-Nine Palms Band of Mission Indians has a resolution on file with Human Resources to ensure that Indian Preference will be adhered to in the following order in accordance with IPA:

1. Tribal Members

2. Other Native Americans

3. All other ethnic groups

Location: 73829 Baseline Road, Twentynine Palms, CA 92277

Job Type: Full-time