11 Director, Learning & Development Jobs in Stamford, CT
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Spectrum is Hiring a Director, Learning & Development Near Stamford, CT
- Actively and consistently supports all efforts to simplify and enhance the customer experience.
- Aligns learning objectives to behavioral outcomes to build modern learning interactions that move the learner towards a future-state definition of behavior.
- Align outputs to learning requirements and ultimately the business requirements to help employees experience success on the job.
- Responsible for understanding the role(s) being served and determine the best learning, knowledge and communication deliverables possible to help agents, reps, and supervisors experience new scenarios and overcome real-world challenges in a training environment.
- Builds content with the role and individual in mind by ensuring that all aspects of the learning interaction build knowledge, skill, and retention while helping the individual achieve success in role.
- Ensure facilitated learning interactions are aligned to design principles.
- Incorporates creative concepts aligned to the learning design and L&D branding into all facilitated learning interactions.
- Assign resources or personally takes on the transfer of the learning experience to all of the instructors that will be facilitating.
- Demonstrates and actively promotes an understanding and commitment to the vision of Customer Operations L&D through performing behaviors consistent with the organization's values.
- Demonstrated knowledge of multiple types of facilitated learning interaction design methods
- Demonstrated knowledge of how different roles within a business need tailored learning
- Ability to use personal computer and software applications specific to instructional design (word processing, spreadsheet, authoring software, etc.)
- Ability to know when a new process or way of working is needed to meet business outcomes
- Ability to be flexible and adjust to the needs of the business
- Ability to lead a cross-functional team
- Ability to lead others to complete projects
- Ability to coordinate cross-functional stakeholders and SMEs to produce outcomes
- Ability to manage multiple projects to meet target dates for implementation
- Ability to communicate with all levels of management and company personnel
- Ability to make decisions and solve problems while working under pressure
- Ability to prioritize and organize effectively
- Ability to show judgment and initiative and to accomplish job duties
- Bachelor’s in Business, Organizational Behavior, Communications, Instructional Design, Human Resource Development or equivalent combination of experience, education and/or certifications in a variety of L&D areas
- Learning development Experience - 7
- Leadership of cross-functional teams across large scale technology organizations - 5
- Business experience outside of L&D - 3
- Ability to drive orchestrated resources toward business outcomes
- Knowledge of a variety of training delivery systems (classroom, online, web based etc.)
- Skills in measurement and evaluation of training initiatives
- Superior written and oral communication skills and presentation skills
- Knowledge of cable television products and services a plus
- Skills in teambuilding, relationship building, and presentation
- Knowledge of a variety of training delivery systems (classroom, online, web based etc.)
- Skills in measurement and evaluation of training initiatives
- Superior written and oral communication skills and presentation skills
- Knowledge of cable television products and services a plus
- Skills in teambuilding, relationship building, and presentation
Job Summary
Full Time
Television & Broadcasting
$198k-255k (estimate)
03/28/2023
10/27/2023
spectrum.com
FOND DU LAC, WI
>50,000
1993
Public
$10B - $50B
Television & Broadcasting
Related Companies
About Spectrum
Charter Communications is a Connecticut-based broadband connectivity company that offers spectrum internet, mobile, voice communication, and related services.
The job skills required for Director, Learning & Development include Leadership, Learning and Development, Initiative, Presentation, Instructional Design, Futures, etc. Having related job skills and expertise will give you an advantage when applying to be a Director, Learning & Development. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Director, Learning & Development. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Director, Learning & Development positions, which can be used as a reference in future career path planning. As a Director, Learning & Development, it can be promoted into senior positions as a Chief Academic Officer that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Director, Learning & Development. You can explore the career advancement for a Director, Learning & Development below and select your interested title to get hiring information.
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