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Collections Professional (Call Center Collector) - $18.00/hr. + commission
Spectrum
Spectrum San Antonio, TX
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$39k-49k (estimate)
Full Time | Television & Broadcasting 10 Months Ago
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Spectrum is Hiring a Collections Professional (Call Center Collector) - $18.00/hr. + commission Near San Antonio, TX

Do you have a passion for helping others? Looking for a Credit Services Recovery position that values integrity and teamwork? If so, you’ll fit right in with Spectrum’s Customer Service team!

Spectrum maintains our 32 million customers by offering trailblazing products and services. Our goal is not only to exceed the expectations of our users, but our employees too!

Spectrum’s Customer Service team works directly with our customers, focusing on their needs and keeping them informed of all things Charter. It’s a communication-focused job that allows you to showcase your real-time problem solving skills. You’d be joining a positive team with quality expectations that values partnership, long-term career growth, and great work-life balance. 

LOCATION

12238 Silicon Drive, Suite 129
San Antonio, Texas 78249
(near the intersection of IH-10 & De Zavala Road)

(Please note: training and working schedules could include evening, weekend and holiday hours.)

BE PART OF THE CONNECTION

As a Credit Services Professional - Recovery, your focus is monitoring inbound and outbound call traffic to collect on bad debt accounts. You’ll communicate directly with customers in an attempt to resolve or collect debt using account research and investigation. It’ll be a highly collaborative team environment, colleagues supporting customers as well as each other!

WHAT OUR CREDIT SERVICES PROFESSIONALS - RECOVERY ENJOY MOST

  • Communicating with customers and assisting with their debt resolution
  • Working under minimal supervision
  • Being in an environment whose aim is to help you grow

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

  • Experience: Related work: 0-2 years, Collections/Accounting: 0-2 years, Customer Service: 0-2 years
  • Education: High school diploma or GED
  • Technical Skills: Knowledge of basic accounting/bookkeeping, mathematics, and general office procedures
  • Skills: Effective verbal and written communication
  • Schedule: Some travel required

Preferred Qualifications

  • Ability to apply sound judgment to billing disputes
  • Skill to solve practical problems with a variety of variables and limited standardization
  • Proficient negotiation skills

SPECTRUM CONNECTS YOU TO MORE

  • Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company
  • Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas
  • Learning Culture: With a focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career
  • Total Rewards: See all the ways we invest in you—at work and in lif

Apply now, connect a friend to this opportunity or sign up for job alerts!

CCO200 2023-22889 2023 Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Television & Broadcasting

SALARY

$39k-49k (estimate)

POST DATE

05/18/2023

EXPIRATION DATE

10/27/2023

WEBSITE

spectrum.com

HEADQUARTERS

FOND DU LAC, WI

SIZE

>50,000

FOUNDED

1993

TYPE

Public

REVENUE

$10B - $50B

INDUSTRY

Television & Broadcasting

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About Spectrum

Charter Communications is a Connecticut-based broadband connectivity company that offers spectrum internet, mobile, voice communication, and related services.

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