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Patient Care Coordinator
$70k-87k (estimate)
Other | Business Services 4 Months Ago
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Spectrum Vision Partners is Hiring a Patient Care Coordinator Near New York, NY

Job Details

Level: Experienced
Job Location: NYC (Tribeca) - New York, NY
Position Type: Full Time (30 hrs/wk)
Education Level: High School Diploma/Equivalency
Salary Range: $15.00 - $25.00 Hourly
Travel Percentage: Up to 25% of the time
Job Shift: Day- Mon-Fri & 1 Saturday/month
Job Category: Administrative Support

Description

Summary: Schedules and registers patients for appointments by performing the following duties.

Some of the benefits of joining our team include:

Bilingual Preferred ( Spanish) 

Opportunities for growth and advancement in the field of Ophthalmology
Reimbursement for study materials/exam expenses related to certifications for: Ophthalmic Scribe, Ophthalmic Technician, Ophthalmic Assistant and Ophthalmic Coding Specialist
Bonuses upon certification
Paid Time Off
Health Insurance options
Life insurance policy
401K plan

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Schedules appointments and enters appointment date and time into computerized scheduler.
  • Records when appointments have been filled or canceled.
  • Contacts patients to confirm appointments.
  • Immediately and politely greets all incoming patients.
  • Interviews patient or representative to obtain and update patient demographic and insurance information.
  • Obtains referral information, verifies referral, coverage, and eligibility as appropriate.
  • Explains practice policies as may be implemented from time to time, including policies on referrals patient financial responsibility, assignment of benefits, payment of accounts, and schedule of charges.
  • Enters patient admitting information into computer and prints routing form.
  • Answers patients' questions regarding statements and insurance coverage.
  • Obtains signed documents from patient in accordance with practice policy, including patient registration forms, statement of financial responsibility, statement of privacy rights and appropriate consents.
  • Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.
  • Contacts billing department with regard to any patient alerts or outstanding balance issues as may be indicated in the system.
  • Assists with other medical office needs, including medical records, receiving payments for services provided, and cross training to handle limited technical responsibilities.
  • Checking out patients by collecting and posting copayments, confirming and posting charges and completing day end duties

Supervisory Responsibilities

  • This job has no supervisory responsibilities.
  • Competencies:
  • To perform the job successfully, an individual should demonstrate the following competencies :
  • Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
  • Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
  • Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
  • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
  • Customer Service - Responds to requests for service and assistance; Meets commitments.

Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

Communication Skills - Listens and gets clarification; Responds well to questions; Able to read and interpret written information.

Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed.

Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.

Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives.

Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with change, delays, or unexpected events.

Attendance/Punctuality - Consistently at work and on time; Ensures coverage of responsibilities when absent.

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.

Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Asks for and offers help when needed.

Qualifications


Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position Type/Expected Hours of Work

This is a full time position and requires 40 hours per week. Position is in a medical office and shifts are scheduled around the needs of the practice, position regularly requires long and evening shifts, Saturday shifts are required on a rotating basis.

Education and/or Experience

High school diploma or general education degree (GED) and two or more years related experience and/or training; or equivalent combination of education and experience.

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to patients, co-workers and physicians.

Reasoning Ability

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills

To perform this job successfully, an individual should have knowledge of NextGen practice management systems, or similar computerized practice management software.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Summary

JOB TYPE

Other

INDUSTRY

Business Services

SALARY

$70k-87k (estimate)

POST DATE

11/16/2022

EXPIRATION DATE

12/25/2022

WEBSITE

spectrumvisionpartners.com

HEADQUARTERS

STEWART MANOR, NY

SIZE

50 - 100

FOUNDED

2017

TYPE

Private

CEO

TOM BURKE

REVENUE

<$5M

INDUSTRY

Ancillary Healthcare

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About Spectrum Vision Partners

Spectrum Vision Partners provides billing, marketing, financial and accounting, benefits and payroll management services for the ophthalmology sector.

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The following is the career advancement route for Patient Care Coordinator positions, which can be used as a reference in future career path planning. As a Patient Care Coordinator, it can be promoted into senior positions as a House Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Care Coordinator. You can explore the career advancement for a Patient Care Coordinator below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Care Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Care Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Care Coordinator jobs

Seniors are the ones who are most likely to require the services of these coordinators.

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For example, skills like Medical Records, Care Coordination and Healthcare Management are possible skills.

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Step 3: View the best colleges and universities for Patient Care Coordinator.

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